SEASONAL OFFICE ASSISTANT

Performs routine clerical work in answering phones, receiving the public, providing customer assistance.  Performs routine clerical and secretarial work including cashiering, typing, record keeping and filing.    

ESSENTIAL DUTIES

• Regular attendance is required to perform the duties of this position.
• Maintains office forms and procedures; Performs filing for division.
• Types reports, notices, agendas, minutes, memorandums and correspondence as directed.
• Answers central telephone system and mobile radio base station; Routes calls or provides information as required.  
• Receives public and answers questions; Responds to inquiries from employees, citizens and others regarding information on Parks & Recreation programs and refers, when necessary to appropriate persons.  
• Assists public and employees with duplicating.
• Schedules use of Parks & Recreation facilities, explains procedures, regulations, and policies to citizens.
• Collects fees and performs registration duties.
• Operates listed office machines as required.
• Receives and distributes incoming mail.
• The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  

WORK BEHAVIORS

• Follow and comply with all instructions given by supervisory staff and chain of command.
• Exhibit a positive attitude and display appropriate conduct.
• Create positive relationships with the public, co-workers and supervisors and treat all persons with appropriate respect.
• Comply with work schedule and fulfill job responsibility commitments.
• Complete job assignments in a conscientious and thorough manner.
• Adhere to Laws, Department and Division policies and procedures and support organization objectives.
• Listen with comprehension and communicate accurately, clearly, and concisely to facilitate an efficient operation.
• Comply with safety rules and appropriately maintain and use equipment and material.
• Maintain confidentiality of matters relating to the City at all times.
• Demonstrate self-initiative in performing routine tasks as in accordance with standard operating procedures and standard operating guidelines.

Education and Experience:
Graduation from high school or GED preferred
Clerical experience preferred.

Skills, Knowledge and Abilities:

• Working knowledge of computers and electronic data processing; Working knowledge of modern office practices and procedures; Some knowledge of accounting principles and practices.
• Ability to perform cashier duties accurately.
• Ability to effectively meet and deal with the public.
• Ability to communicate verbally and in writing.
• Ability to establish and maintain effective working relationships with fellow employees, supervisors, and the public.  
• Ability to handle stressful situations.
• Skill in operation of listed tools and equipment.

LICENSING AND CERTIFICATIONS
None.

SUPERVISION RECEIVED
Works under the close supervision of the Recreation Administrative Assistant

SUPERVISION EXERCISED
None.

TOOLS AND EQUIPMENT USED
Telephone switchboard, personal computer, copy machine, fax machine, base radio, ten-key calculator and typewriter.    

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   
While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to walk, use hand to finger, handle, feel or operate objects, tools or controls, reach with hands and arms.  
The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl.  The employee must frequently lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.  

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee will usually work in a normal office environment. The noise level in the work environment is moderate.