Water Distribution Supervisor- Service Crew

About This Opportunity

The City of Hillsboro Water Department is excited to announce a career opportunity within our team. We are currently seeking candidates to fill a Water Distribution Supervisor position within our Distribution Services/Meters section of the distribution division.

As part of the dynamic and dedicated team at the City of Hillsboro, you will play a pivotal role in our mission to deliver safe and reliable water services to our community. The Hillsboro Water Department operates at a metropolitan scale from a suburban environment, with responsibilities for local water distribution as well as for regional water supply, providing drinking water supply to nearly 400,000 people.

What You Will Be Doing

The Distribution Services/Meters Supervisor oversees three teams within the section: Distribution Services, Meter Services, and Leak Survey.

The Distribution Services Team is responsible for installing new service lines, repairs leaks, and maintains the system by appurtenance replacement for operational functionality as well as a variety of tasks to complement Department projects. The team also practices frequent excavation and traffic control activities.

The Meter Services Team performs the testing, maintenance, inspection, investigation, and replacement of water meters throughout the distribution system. The team also manages and tracks bulk water meters as part of the City's Bulk Water Meter Program.

The Leak Survey Team performs system wide leak surveys, conveyance line inspections, and customer investigations and responds to customer inquiries by investigating potential leaks and water service concerns.

Primary Duties & Responsibilities

Under the direction of the assigned supervisor, the Water Distribution Supervisor oversees staff and programs related to water distribution. As assigned, responsibilities include overseeing the operation, maintenance, and repair of water equipment, plants, and systems; identifying resource needs; participating in the development of water goals and objectives; participating in the most difficult duties related to maintenance, operation, and repair; participate in budget development and assisting with budget tracking; and testing and operating heavy and light equipment. Incumbents supervise other utilities staff, including conducting performance evaluations, coordinating training; and implementing hiring, discipline, and termination procedures. This position is responsible for following the water department policy, city policies, and safety procedures.

• Supervises staff to include planning, prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.

• Oversees programs related to water system operations to maintain public health and public safety.

• Oversees the daily operations and maintenance of the city’s municipal water system, Joint Water Commission transmission system, and Barney Joint Water Commission water systems to provide adequate, safe, and potable water for community consumption.

• Maintains Oregon Health Authority drinking water regulations and standards.

• Oversees the preventive maintenance of equipment and instruments to ensure efficient operation.

• Monitors and performs adjustments to systems and equipment; administers flow rate adjustments; troubleshoots operational problems; and maintains operational quality and water supply requirements.

• Plans, organizes, and coordinates projects; identifies resource needs; monitors and tracks project activities and schedules. Maintains the required documentation and records.

• Assists in preparing budget input and budget tracking; assists in planning and program development; recommends system improvements; and prepares related reports and estimates.

• Participates in the preparation of bid specifications for new equipment, machinery, and other materials and supplies used in the maintenance, repair, and operation of the supervisory controls and data acquisition system.

• Manages records and information in any format, in accordance with applicable statutes, regulations, and city policy, guidance, and records retention schedule.

• Serves as a “Direct Responsible Charge” (DRC) for the water distribution system and complies with all state requirements in completion of duties as needed.

• Identifies OR OSHA safety standards for section staff and water facilities.

• Respond to emergencies outside of regular work hours.

• Including other duties as assigned.

Knowledge of:

• Applicable federal, state, and local laws, codes, regulations, and/or ordinances
• Supervisory principles, practices, and techniques
• Procedures, processes, and methods of water treatment plant operations
• Applicable procedures, processes, and methods of water treatment technology
• Positive and effective customer service principles
• Safe work practices
• Mathematical concepts
• Modern office equipment
• Maintenance and equipment procedures
• Languages used for programming and wide area networks
• Process equipment, devices that are used for water or chemical pumping, filtering, flow control, etc.
• Underground utility location responsible for pinpointing the paths of cables, pipes, and other conduits
• Principles and practices of monitoring and regulating water flows

Skills and Abilities To:

• Relate well, communicate, and work effectively with diverse groups of stakeholders who represent a range of ethnic, cultural, and socio-economic backgrounds.
• Engage in growth, learning, and self-awareness related to diversity, equity, and inclusion.
• Learn how to communicate about diversity, equity, and inclusion, principles and put them into practice
• Provide positive and effective customer service
• Oversee, monitor and regulate water flows
• Oversee and maintain applicable equipment and systems
• Identify issues and recommend solutions
• Read, interpret, and convey technical documents
• Prepare and maintain reports, estimates, and required data
• Provide planning and budgeting input
• Monitor budget compliance
• Oversee and implement safe work practices
• Repairing all water distribution infrastructure
• Analyzing situations, identifying alternative solutions, projecting the consequences of actions, and implementing recommendations
• Oversee the construction, operation, and maintenance of water distribution systems
• Monitor risk and work safety

Current /Upcoming Projects

• Asset Management Program development and implementation
• Willamette Water Supply integration and flow control management
• Finished Water Reservoir inspections
• Trask River Alert Siren Assessment
• AMR Meter replacement

Job Qualifications & Requirements: (At the time of application in addition to Skills, Knowledge & Abilities listed above)

EDUCATION AND EXPERIENCE:

Associate’s degree in chemistry, biology, water, wastewater technology, or a related field; and eight years of related experience in all phases of water distribution, storage and conveyance with 4 years of supervisory experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSES / CERTIFICATIONS:

• Valid, current Driver’s License and safe driving record
• Commercial Driver’s License with applicable class and endorsements
• Oregon Water Distribution Operator IV Certification

• Traffic Control Certification
• Forklift Certification
• Confined Space Certification
• First Aid and CPR Certification
• Excavation Safety Certification
• Competent Person Certification
• ICS Emergency Response Certification

• This position works primarily indoors in an office environment, but also outdoors in the field, exposed to the weather.
• This is a Safety Sensitive position - this position/classification impacts the safety of the employee and the safety of others as a result of performing that job.
• Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing, and repetitive motions with or without reasonable accommodation
• Heavy Work: Exerting 50 to 100 pounds of force occasionally (up to 1/3 of workday), and/or 25 to 50 pounds of force frequently (1/3 to 2/3 of workday), and/or 10 to 20 pounds of force constantly (2/3 or more of workday) to move objects. Physical Demand requirements are in excess of those for Medium Work
• Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, gases, poor ventilation, chemicals, oils, extreme temperatures, workspace restrictions, intense noises, travel, and environmental conditions such as disruptive people.

Application Instructions

To ensure your application receives full consideration, please complete all sections of the online application thoroughly. Please note that Resumes and Cover Letters will not be accepted and should not be submitted in place of the completed application. Please see the guidelines below to successfully submit your application:

• Include detailed information about your work experience, education, and relevant qualifications directly in the application. Taking the time to provide complete and accurate information helps the review panel fully understand your background and experience.
• Please answer all supplemental questions thoughtfully and thoroughly. Your responses provide valuable insight into your qualifications and experience. They will help the hiring manager better understand how your background aligns with the needs of the position.
• Incomplete applications will not be accepted.
• Only Veterans’ Preference documents will be reviewed as attachments.

Why Work for Hillsboro?

At the City of Hillsboro, we’re committed to supporting employees with a comprehensive package of benefits and resources designed to promote health, well-being, and growth.

When you join our team, you’ll enjoy:

• Competitive pay with City contributions to PERS retirement
• Comprehensive medical, dental, and vision coverage
• paid time off for vacation, sick leave, holidays, and more
• Deferred compensation match and HRA VEBA contributions to boost your future savings
• City-paid life, AD&D, and long-term disability insurance
• Extra perks like bilingual pay incentives and wellness reimbursements
• Free TriMet annual Hop pass and SHARC recreation access for you and your family
• Paid time off to volunteer in the community through Hillsboro Helps
• Ongoing professional development and training opportunities
• A supportive workplace that values work/life balance and employee wellness

To learn more about our robust benefits package please click here.

Commitment To Diversity

Hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.