What are the responsibilities and job description for the Animal Protection Customer Service Specialist position at City of Henderson?
Position Overview *This recruitment is limited to the first 150 applications received and will close to the public without notice. The City of Henderson announces an examination to create an eligibility list and to fill one (1) vacancy for the classification of Animal Protection Customer Service Specialist in the Department of Community Development Services. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year.
Under general supervision, performs specialized duties within Animal Protection Services, assists customers with requests and issues regarding City animal protection services; and performs related duties as assigned. Position Details: The ideal candidate for this position would have general clerical and forward facing customer service experience, predominately in animal care or veterinary hospitals. Click here to familiarize yourself with the job and its physical requirements.
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External candidates, probationary full-time, part-time, and temporary City of Henderson employees will start at the first step of the salary range, if selected. Minimum Qualifications Graduation from high school or the equivalent Two (2) years of experience performing general clerical and customer service duties involving direct contact with the public Note: An equivalent combination of related education, experience, and training may be considered Sufficient keyboarding skills of 25 net words per minute Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application ASSESSMENT DATES: Skill-Based Keyboarding Examination - Remote/Online (Pass/Fail): Test invitations and instructions will be sent after the position closes. (Candidates who meet the minimum qualifications) *Candidates will be required to pass the keyboarding portion of the assessment process based on the number of net words per minute (WPM) listed in the minimum qualifications.
Please click here for more information on our keyboarding examination and to access the practice test. Written Examination - Remote/Online (Weighted 25%): Test invitations and instructions will be sent on Tuesday, September 1, 2026. (Best-Qualified Candidates) Structured Selection Interview (Weighted 75%): Wednesday, September 9, 2026 (Top-Scoring Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on the dates listed above.
All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities.
The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test.
Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards.
Salary : $30 - $36