What are the responsibilities and job description for the TEMP SW SCALE OPERATOR position at City of Helena, MT?
Work Schedule: Friday & Saturday 8:00am - 4:30pm
- Under general supervision, to perform a variety of tasks in support of the organizational unit to which assigned; to provide scale operation, data entry and bookkeeping support; and to provide general information and assistance to staff and the public.
- Supervised by the Transfer Station Supervisor.
- None
- Perform a variety of clerical work including maintaining records, logs, and files, recording, and verifying accuracy of receipts and information.
- Perform a variety of routine bookkeeping duties, including posting of prepared data, daily deposits, and verification of receipts.
- Operate an automated truck scale in providing gross and tare weights of vehicles and materials entering and exiting the City Transfer Station.
- Provide information and forms to the staff and the public; Collect and account for money.
- Receive calls, customers and visitors and responds to general complaints and requests for information from the public; interpret basic services, policies, rules, and regulations in response to inquiries and complaints; assist in the resolution of concerns and complaints; refer inquiries to appropriate staff; route calls and take messages as appropriate.
- Utilize two-way radio to communicate with and dispatch drivers.
OTHER JOB RELATED DUTIES
- Perform other duties and responsibilities as assigned.
SAFETY RELATED DUTIES:
- Abide by the City of Helena and department/division work practices established for specific job assignments and occupations.
- Report occupational injuries, illnesses and near misses immediately to their supervisor. Follow supervisor instructions for obtaining first aid and/or medical attention. Participate in accident investigations as requested by the supervisor.
- Participate fully in safety training. Suggest improvements in safety training requirements or programs to the supervisor or the division safety representative.
- Identify unsafe work conditions and unsafe practices. Correct hazards or report them to the supervisor or safety committee as appropriate.
- Conduct business according to all standard operating procedures (SOP).
Knowledge of:
- Operate modern office equipment including computer equipment.
- Utilize spreadsheet and data base applications.
- Operate a two-way radio system.
- Type and enter data a speed necessary for successful job performance.
Ability to:
- Work with a variety of software programs
- Learn the procedures and functions of assigned position.
- Perform general clerical work involving the use of independent judgment and personal initiative.
- Understand the organization and operation of the scale, transfer station, and City as necessary to assume assigned responsibilities.
- Respond to inquiries and requests for information regarding policies and procedures.
- Understand and follow oral and written instructions.
- Communicate clearly and concisely, both orally and in writing.
- Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work (co-workers, supervisors, and the general public)
- Ability to work in a standard office environment, ability to work in a fast paced and sometimes stressful environment.
Work Environment
- Standard office environment.
Experience and Training Guidelines:
Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Experience & Training:
- Data Entry experience
- Cash handling experience
- Customer service experience
- General knowledge of office equipment