What are the responsibilities and job description for the Risk and Benefits Manager position at City of Harlingen, Texas?
Department
Human Resources/Risk Management
Location
City Hall
Position Type
FT Employee
Salary
$65,945/yr
Date
2025.09.23
Description
DISTINGUISHING FEATURES OF THE CLASS
The Risk and Benefits Manager is responsible for coordinating the City’s Risk Management, Benefits, and Safety Program. Manages the City’s comprehensive insurance programs, loss prevention and loss control. Work involves assisting in planning, developing, and monitoring insured and uninsured losses, insurance coverages and premiums, liability claims handling, placement of insurance and funding, loss prevention/control program development, and allocation of pure risk exposures. The incumbent is responsible for coordinating with other governmental entities, insurance companies, and all City departments with respect to risk management activities relating to the City's insurance program. The Risk Management Coordinator oversees the employee safety programs of the City and will also perform safety inspections of City facilities and worksites. The Risk Management Coordinator exercises considerable initiative and independent judgment. Work is performed under the general supervision of the HR Director with performance evaluated on the basis of results achieved.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
- Examines and evaluates the effectiveness of risk management programs and initiatives.
- Oversees the administration of employee health benefits.
- Identifies, develops, implements, and reviews a risk management program to prevent serious impact on the City's financial structure from unforeseen and uncontrolled losses.
- Recommends level of exposure to insure or self-insure; reviews proposals and recommends the desirability of various services and activities; negotiates and purchases insurance as required.
- Maintains a close working relationship with all departments with respect to risk management activities.
- Develops and maintains an information system in coordination with existing systems for timely and accurate reporting of losses, claims, insurance premiums, and other risk related costs and information.
- Manages, reviews, and controls claims with the adjuster contracted by the City.
- Monitors contractors and consultants and other third parties to ensure compliance with contractual obligations.
- Obtains data to perform analysis of information, identifies pure risk exposures and determines financial consequences of such losses.
- Prepares statistical and narrative reports.
- Performs safety inspections of City facilities and worksites.
- Develops and monitors department budget.
- Demonstrates continuous effort to improve operations, decrease turnaround times, streamlines work processes, and works cooperatively and jointly to provide quality seamless customer service.
- Processes claims related to Workers’ Compensation; guides employees through the process; communicates with medical providers and department heads on employees’ progress.
- Conducts onsite incident investigations related to unsafe conditions, on-the-job injuries and/or accidents with/to general public.
- Plans and coordinates Safety Committee Meetings. Plan and conduct City Safety Trainings; research and select topics based on frequency percentage of injuries; coordinate with worker’s compensation agency; organize and plan training meeting; distribute invitations to all department heads; account for and track all training participants; set-up and break down the meeting site the day of; and distribute appropriate materials and pamphlet.
- Establishes standards for job safety; conduct presentations in safety educational programs and training and development; and monitor compliance with federal and state regulations.
- Represents the City in workers’ compensation hearings and in drug/alcohol testing sessions; attend mediations and respond in litigation matters; and assist the City Attorney and outside defense attorneys in litigation matters.
- Processes accounts payable; prepare and submit departmental monthly report; verify all insurance deductions and adjustments through payroll and process forms for any additions, deletions, and changes for employee benefits; adhere to the IRS regulations for insurance.
- Reconciles monthly premiums for health, vision, dental and other voluntary benefits Research payroll deduction discrepancies regarding insurance benefits.
- Balances city automobile, mobile, general Liability and real & personal property on all items insured by City’s insurance carrier and process checks for submittal insurance carriers.
- Plans and coordinates all aspects of annual Open Enrollment.
- Plans and coordinates Quarterly Random Drug Testing as required.
- Maintains motor vehicle records and update driver’s license information on an annual and monthly basis.
- Processes and maintains roster of volunteers for the City.
- Oversee, plan and coordinate activities to include research and select topics; employee engagement activities, training, development programs and safety and wellness education.
- Monitors and ensures compliance with local, state and federal regulations in all risk management aspects.
Additional Requirements:
- This position requires the use of personal or City vehicles for City business. Individuals must be physically capable of operating vehicles safely, possess a valid driver's license and have an acceptable driving record.
- Some positions will require the performance of other essential and marginal functions depending upon assignment.
SUPERVISION RECEIVED & EXERCISED
- General direction is received from the Human Resources Director.
- May supervise paraprofessional and clerical staff.
QUALIFICATION GUIDELINES
Knowledge of:
- Principles and practices of risk management loss control, and insurance, including policy coverage, markets, and rating procedures.
- Principles and practices of employee benefit administration.
- Applicable federal, state and city rules and regulations.
- Civil law, including tort and contract law, and safety engineering practices.
- Financial accounting and budgeting.
- Program monitoring and evaluation techniques.
- Principles and practices of personnel management and supervision.
Ability to:
- Develop, plan, and monitor a risk management program requiring accurate and efficient handling of details.
- Perform a broad range of supervisory responsibilities over others.
- Work cooperatively with other employees, customers, clients, and the public.
- Communicate effectively, both orally and in writing.
- Comprehend and make inferences from material written in the English language.
- Produce documents written in the English language using proper sentence structure, punctuation, grammar, and spelling.
- Review or check the work products of others to ensure conformance to standards.
Education & Experience:
- Bachelor’s Degree from a four-year college or university; or five (5) years of related experience and/or training; or equivalent combination of education and experience.
Licenses, Certificates & Registrations:
- Texas Multiline Insurance Adjuster License, Preferred.
- Valid Texas Driver’s License.
PHYSICAL REQUIREMENTS
The employee is regularly required to sit and use hands and fingers. The employee is occasionally required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORKING CONDITIONS
The employee is occasionally exposed to moving vehicle traffic. The noise level in the work environment is usually moderate.
SAFETY SENSITIVITY
This position is not classified as a safety-sensitive position.
DISTINGUISHING FEATURES OF THE CLASS
The Risk and Benefits Manager is responsible for coordinating the City’s Risk Management, Benefits, and Safety Program. Manages the City’s comprehensive insurance programs, loss prevention and loss control. Work involves assisting in planning, developing, and monitoring insured and uninsured losses, insurance coverages and premiums, liability claims handling, placement of insurance and funding, loss prevention/control program development, and allocation of pure risk exposures. The incumbent is responsible for coordinating with other governmental entities, insurance companies, and all City departments with respect to risk management activities relating to the City's insurance program. The Risk Management Coordinator oversees the employee safety programs of the City and will also perform safety inspections of City facilities and worksites. The Risk Management Coordinator exercises considerable initiative and independent judgment. Work is performed under the general supervision of the HR Director with performance evaluated on the basis of results achieved.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
- Examines and evaluates the effectiveness of risk management programs and initiatives.
- Oversees the administration of employee health benefits.
- Identifies, develops, implements, and reviews a risk management program to prevent serious impact on the City's financial structure from unforeseen and uncontrolled losses.
- Recommends level of exposure to insure or self-insure; reviews proposals and recommends the desirability of various services and activities; negotiates and purchases insurance as required.
- Maintains a close working relationship with all departments with respect to risk management activities.
- Develops and maintains an information system in coordination with existing systems for timely and accurate reporting of losses, claims, insurance premiums, and other risk related costs and information.
- Manages, reviews, and controls claims with the adjuster contracted by the City.
- Monitors contractors and consultants and other third parties to ensure compliance with contractual obligations.
- Obtains data to perform analysis of information, identifies pure risk exposures and determines financial consequences of such losses.
- Prepares statistical and narrative reports.
- Performs safety inspections of City facilities and worksites.
- Develops and monitors department budget.
- Demonstrates continuous effort to improve operations, decrease turnaround times, streamlines work processes, and works cooperatively and jointly to provide quality seamless customer service.
- Processes claims related to Workers’ Compensation; guides employees through the process; communicates with medical providers and department heads on employees’ progress.
- Conducts onsite incident investigations related to unsafe conditions, on-the-job injuries and/or accidents with/to general public.
- Plans and coordinates Safety Committee Meetings. Plan and conduct City Safety Trainings; research and select topics based on frequency percentage of injuries; coordinate with worker’s compensation agency; organize and plan training meeting; distribute invitations to all department heads; account for and track all training participants; set-up and break down the meeting site the day of; and distribute appropriate materials and pamphlet.
- Establishes standards for job safety; conduct presentations in safety educational programs and training and development; and monitor compliance with federal and state regulations.
- Represents the City in workers’ compensation hearings and in drug/alcohol testing sessions; attend mediations and respond in litigation matters; and assist the City Attorney and outside defense attorneys in litigation matters.
- Processes accounts payable; prepare and submit departmental monthly report; verify all insurance deductions and adjustments through payroll and process forms for any additions, deletions, and changes for employee benefits; adhere to the IRS regulations for insurance.
- Reconciles monthly premiums for health, vision, dental and other voluntary benefits Research payroll deduction discrepancies regarding insurance benefits.
- Balances city automobile, mobile, general Liability and real & personal property on all items insured by City’s insurance carrier and process checks for submittal insurance carriers.
- Plans and coordinates all aspects of annual Open Enrollment.
- Plans and coordinates Quarterly Random Drug Testing as required.
- Maintains motor vehicle records and update driver’s license information on an annual and monthly basis.
- Processes and maintains roster of volunteers for the City.
- Oversee, plan and coordinate activities to include research and select topics; employee engagement activities, training, development programs and safety and wellness education.
- Monitors and ensures compliance with local, state and federal regulations in all risk management aspects.
Additional Requirements:
- This position requires the use of personal or City vehicles for City business. Individuals must be physically capable of operating vehicles safely, possess a valid driver's license and have an acceptable driving record.
- Some positions will require the performance of other essential and marginal functions depending upon assignment.
SUPERVISION RECEIVED & EXERCISED
- General direction is received from the Human Resources Director.
- May supervise paraprofessional and clerical staff.
QUALIFICATION GUIDELINES
Knowledge of:
- Principles and practices of risk management loss control, and insurance, including policy coverage, markets, and rating procedures.
- Principles and practices of employee benefit administration.
- Applicable federal, state and city rules and regulations.
- Civil law, including tort and contract law, and safety engineering practices.
- Financial accounting and budgeting.
- Program monitoring and evaluation techniques.
- Principles and practices of personnel management and supervision.
Ability to:
- Develop, plan, and monitor a risk management program requiring accurate and efficient handling of details.
- Perform a broad range of supervisory responsibilities over others.
- Work cooperatively with other employees, customers, clients, and the public.
- Communicate effectively, both orally and in writing.
- Comprehend and make inferences from material written in the English language.
- Produce documents written in the English language using proper sentence structure, punctuation, grammar, and spelling.
- Review or check the work products of others to ensure conformance to standards.
Education & Experience:
- Bachelor’s Degree from a four-year college or university; or five (5) years of related experience and/or training; or equivalent combination of education and experience.
Licenses, Certificates & Registrations:
- Texas Multiline Insurance Adjuster License, Preferred.
- Valid Texas Driver’s License.
PHYSICAL REQUIREMENTS
The employee is regularly required to sit and use hands and fingers. The employee is occasionally required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORKING CONDITIONS
The employee is occasionally exposed to moving vehicle traffic. The noise level in the work environment is usually moderate.
SAFETY SENSITIVITY
This position is not classified as a safety-sensitive position.
Salary : $65,945
