Dept. Program Tech (Victim's Advocate)

Description

Compensation and Benefits:

Estimated Hiring Salary Range: $41,600.00 - $48,425.00 Full Salary Range: $41,600.00. - $73,176.00 Annually

Benefits:

The City of Greensboro offers an outstanding benefits package that supports your well-being.

Learn more Here

Work Schedule:
Monday-Friday 8:00 am - 5:00 pm

**With occasional weekend and after-hours community events**

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The Greensboro Police Department is committed to protecting and serving the community with professionalism, integrity, compassion, and accountability. Supporting victims is an important part of that mission. The department works collaboratively with detectives, criminal justice partners, community organizations, and service providers to help ensure victims receive information, resources, and support throughout the investigative process.

• Make a meaningful difference: Help victims and families access support when they need it most.
• Build connections: Develop relationships with victims, detectives, service providers, and criminal justice partners.
• Be an advocate: Help ensure victims understand their rights and available resources.
• Do purposeful work: Support people while helping strengthen the connection between the community and the criminal justice system.
• Work as part of a team: Collaborate with professionals across law enforcement and community service organizations.

As a Department Programs Technician (Victim's Advocate), you will serve as a supportive resource for victims and families impacted by violent crime. You will help coordinate information, resources, and communication throughout the investigative process while treating every individual with dignity, empathy, and respect.

Key responsibilities include:

• Coordinating with victims and families affected by violent crimes.
• Providing information regarding victim rights and available services.
• Connecting victims with appropriate care, community resources, and qualified family service providers.
• Serving as a liaison between victims and detectives regarding case follow-up.
• Providing victims with ongoing updates regarding the progress of their cases.
• Coordinating case information among detectives and multiple criminal justice partners.
• Responding to victims and families with professionalism, compassion, and sensitivity.
• Maintaining appropriate confidentiality and exercising discretion when handling sensitive information.

The successful candidate must be able to communicate effectively with individuals from diverse backgrounds, demonstrate empathy while maintaining professional boundaries, and manage sensitive information with discretion.

The selected candidate must obtain Division of Criminal Information (DCI) Certification from the State of North Carolina within the probationary period.

If you are compassionate, dependable, and motivated to help people navigate difficult circumstances, we encourage you to apply!

Join the Greensboro Police Department and use your skills to provide information, connection, and support when victims and their families need it most.

Qualifications

Minimum Qualifications:

• High School Diploma with 1 years of experience in victim assistance (e.g., Victim assistance experience includes crisis intervention, advocacy, emotional support, safety planning, and connecting victims to legal and social services)
• Intermediate experience with Microsoft Office Suite
• Valid Driver’s License

Preferred Qualifications:

• Bachelor’s degree in Social Work, Criminal Justice, or a related human services field
• Advanced experience with Microsoft Office Suite
• Previous employment with a Law Enforcement Agency