Organization/Employee Development Program Manager

About Us:The City of Glendale's Human Resources & Risk Management Department strategically partners with all City departments, offering critical support in Recruitment, Compensation, Employee Relations, Employee Development, Risk Management, and Benefits. Our mission is to utilize the values of Community, Integrity, Excellence, Innovation, and Learning to deliver excellent service, fostering an inclusive and safe environment for all employees, customers, and citizens characterized by open communication, accountability, trust, and mutual respect.

The Role

The Organization/Employee Development Program Manager position is responsible for performing high-level professional work in the design, execution, and day-to-day coordination of comprehensive Organization and Employee Development programs. This position serves as the technical subject matter expert for critical initiatives, including leadership training, succession planning support, employee development plans (IDPs), and education assistance benefits. The role provides leadership and coordination to paraprofessional staff, ensuring all Organization and Employee Development policies and programs are administered effectively and align with the organization's continuous learning and improvement goals.

Salary

This position is:

• FLSA Exempt, will receive a fixed salary regardless of the number of hours worked per week.
• A Grade 410 with an annual salary between $76,709 - $115,064.
  
  

Benefits

The City of Glendale offers a generous benefits package with competitive rates that become effective on the 1st of the month following 30 days of employment.

Below are some City of Glendale benefits resources for your review:

• 2025 - 2026 Benefits Guide
• City of Glendale Benefits Presentation
• City of Glendale’s Benefits Page
  
  

Holiday, Vacation, And Sick Leave

Regular status positions offer:

• The City of Glendale observes 10.5 holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave to celebrate their cultural or religious holidays throughout the calendar year.
• Vacation leave accrues at:
• 5.33 hours per pay period (138 hours/17.25 days* per year)
• Increases to 6.12 hours after 5 years
• Then caps out at 7.6 hours after 10 years of service
• Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year)
• Days per year estimates are based on an 8-hour workday.
  

Retirement

This position participates in the Arizona State Retirement System (ASRS).

• Contribution is mandatory, and deducted every pay period
• The current contribution rate is 12.00%
  
  

Why Choose Glendale

The City of Glendale serves as the entertainment hub of the West Valley. Whether you're attending a world-class sporting event at State Farm Stadium, enjoying a concert at Desert Diamond Arena, or exploring the shops and restaurants at the Westgate Entertainment District, as a City of Glendale employee, you'll be at the center of it all!

Glendale is conveniently located in the West Valley, with easy access to the 101, 303, US 60, and I-10 freeways. You'll frequently see new homes and businesses being built throughout the city as development continues.

Working for the City of Glendale offers you the opportunity to interact and collaborate with a diverse, dedicated, and skilled group of professionals. It's one of the best places to work, grow your career, enhance your skills, and build a successful future.

• Provides coaching, facilitation, team development, and organizational development services in consultation with the Executive Leadership Team and Department Directors to implement organization improvement initiatives and assure alignment with the Organization's strategic plans.
• Identifies training and development needs and interventions through the use of employee development tools that support learning, skill-building, and career growth, in regular consultation with department managers and human resources management.
• Assists with talent development planning, such as succession planning, individual development planning, and coaching.
• Designs and maintains programs such as competency modeling, performance coaching, and team development, and leverages available tools.
• Implements meaningful talent development programs and conducts employee training needs assessments and identifies ways to utilize technology to improve training and efficiently deliver content around the City.
• Partners with leaders and Human Resources staff to define, execute, and manage organizational development projects and solutions that improve the City's organizational effectiveness, culture, and engagement.
• Conducts analysis and develops clear data-driven presentations to support solutions and recommendations.
• Assesses, designs, develops, and facilitates training and implements training through different learning modalities.
• Provides management and employee coaching on professional development, communications, and mentoring.
• Oversees the learning management system and software.
• Manages, monitors, and tracks departmental budget and authorizes expenditures.
• Manages new employee orientation program.
• Performs other duties as assigned.
  
  

Bachelor's degree in human resource management, education, organizational development, public or business administration, or related field, and four years of progressively responsible professional experience in Human Resources, education, or organizational development, and one year of experience overseeing a specialized human resources program or area of responsibility.

Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities is qualifying.

Knowledge Of

• Principles and practices of human resource management and administration
• Research techniques, methods, and procedures
• Office procedures, methods, and equipment, including computers and applicable software applications such as word processing, spreadsheets (Excel), and databases
• Advanced principles, methods, and techniques of assigned area of responsibility
• Principles and practices of program development and administration
• Pertinent federal, state, and local laws, codes, and regulations
  
  

Ability To

• Effectively administer a program
• Develop and administer goals, objectives, and procedures
• Establish and maintain effective working relationships
• Make mathematical calculations and draw logical conclusions
• Prepare clear and concise administrative reports
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Research, analyze, and evaluate new service delivery methods and techniques
• Communicate clearly and concisely, both orally and in writing
• Effectively manage multiple and changing priorities
  
  

Office setting. May include some exposure to field environments.