What are the responsibilities and job description for the FULL TIME SENIOR ACCOUNTANT/ANALYST position at City of Fort Wayne?
#### Position Description
**SENIOR ACCOUNTANT/ANALYST**
**HOURS: 8:00 am to 5:00 pm, may vary**
**SUMMARY**
Working under the direction of the City Utilities Manager of Financial Operations, the Senior Analyst functions as a subject matter expert in financial systems. The position is responsible for advanced data analysis, system troubleshooting, end-user training, and ongoing system optimization. By leveraging the EERP and other integrated systems, the Senior Analyst enhances efficiency, accuracy, and transparency in financial operations, streamlines workflows, and supports informed decision-making across the Utility. The position requires the consistent exercise of sound judgment, independence, initiative, and professional expertise in managing day-to-day operations. All duties must be carried out in compliance with City and Utility safety rules, operating regulations, policies, and procedures, as well as applicable federal, state, and local regulations.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
This position requires the ability to interact with the public, City employees, and outside agencies with patience, tact, respect, and professionalism. The duties listed are representative of the position; additional responsibilities may be assigned as needed.
Oversees software upgrades, patches, and version management in partnership with third-party vendors; coordinates testing and rollout schedules with department stakeholders.
Maintains deep functional and technical knowledge of MUNIS (Tyler Technologies) and TCM, including financial modules, content management, and workflow tools.
Analyzes and documents existing financial processes to identify inefficiencies or bottlenecks; recommends, implements, and monitors system-based solutions to improve financial process effectiveness and consistency.
Develops and delivers structured end-user training and documentation related to MUNIS, TCM, and other enterprise financial tools.
Regularly evaluates new modules, enhancements, and integrations to maximize system utility and return on investment.
Creates detailed business cases and cost-benefit analyses to support proposed system enhancements or process redesign initiatives.
Supports Citywide standardization of financial system workflows, ensuring consistent and compliant practices across departments.
Performs pre-diagnostic troubleshooting on system and user issues prior to escalation to the help desk or vendors.
Documents departmental workflows and cross-departmental integration points within the financial system.
Coordinates user access controls, system roles, and permission settings for secure and appropriate use of applications.
Recommends system improvements to department leaders and IT stakeholders, aligning with operational and strategic goals.
Communicates effectively and professionally with end-users, management, vendors, and IT professionals.
Participates in relevant conferences, user groups, and training opportunities to stay current with financial system trends and best practices.
**MARGINAL FUNCTIONS**
Identifies other departments or programs that may benefit from expanded use of existing financial systems.
Collaborates with Accounting, Purchasing, Engineering, Human Resources and Payroll staff to align system functionality with financial policies and reporting requirements.
Assists with testing and validating financial system controls to ensure audit readiness and regulatory compliance.
Performs other duties as assigned.
**PERFORMANCE EXPECTATIONS**
Employees are responsible for managing their performance in accordance with this job description and the expectations established by management. If at any time the employee is uncertain about their role or specific responsibilities, it is their responsibility to review the job description and seek clarification from their supervisor. Management will provide guidance and support as needed to ensure expectations are clearly communicated and p rformance goals are achieved.
**SUPERVISORY RESPONSIBILITIES**
This position does not have supervisory responsibilities.
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**EDUCATION and/or EXPERIENCE**
Bachelors degree in Business Analysis, Information Systems, Accounting, Finance, or a closely related field.
Minimum of two (2) years of experience with Tyler Technologies EERP software or other equivalent ERP system.
Familiarity with document/content management systems such as TCM or comparable platforms.
**OTHER KNOWLEDGE, SKILLS and/or ABILITIES**
Strong verbal and written communication skills.
Proven ability to establish effective working relationships across departments and with external vendors.
Proficiency in data analysis and visualization for process improvement and decision support.
Ability to evaluate financial processes for automation or improvement opportunities.
Experience developing business cases and cost/benefit justifications.
Ability to interpret, gather, and document business and technical requirements.
Capacity to learn complex business processes and propose technology-driven solutions.
Knowledge of system integration principles, financial reporting, and internal control frameworks.
Expertise in Microsoft Office, Wdesk, and enterprise financial applications.
Proficient in core SQL querying across multiple platforms (e.g., SQL Server, MySQL) with foundational scripting abilities for data extraction and analysis.
Attention to detail, accuracy, and process integrity.
**LANGUAGE SKILLS**
Regular contact occurs with coworkers, other departments, the general public, and financial officials to exchange information, explain procedures, interpret departmental policy, coordinate activities, and monitor financial instruments such as investments, bonds, and trust agreements.
**MATHEMATICAL SKILLS**
Ability to work with mathematical concepts such as probability, statistical inference, and the fundamentals of plane and solid geometry and trigonometry. Must be able to apply concepts such as fractions, percentages, ratios, and proportions to practical business and financial situations.
**REASONING ABILITY**
The employee is expected to apply generally accepted accounting principles to a wide variety of complex accounting procedures. Tasks involve substantial intricacy and require evaluating interrelated variables in accounting techniques. Considerable judgment is required in the interpretation and application of accounting standards and precedents.
The employee is responsible for making non-routine decisions and recommendations that contribute significantly to operations. General objectives and boundaries are established; however, issues requiring clarification of objectives or boundaries are discussed with supervisors. Decisions and recommendations are subject to review for consistency with Utility objectives and policies.
**CERTIFICATES, LICENSES, REGISTRATIONS**
Valid Indiana drivers license if City vehicle is used.
**PHYSICAL DEMANDS**
The p
**SENIOR ACCOUNTANT/ANALYST**
**HOURS: 8:00 am to 5:00 pm, may vary**
**SUMMARY**
Working under the direction of the City Utilities Manager of Financial Operations, the Senior Analyst functions as a subject matter expert in financial systems. The position is responsible for advanced data analysis, system troubleshooting, end-user training, and ongoing system optimization. By leveraging the EERP and other integrated systems, the Senior Analyst enhances efficiency, accuracy, and transparency in financial operations, streamlines workflows, and supports informed decision-making across the Utility. The position requires the consistent exercise of sound judgment, independence, initiative, and professional expertise in managing day-to-day operations. All duties must be carried out in compliance with City and Utility safety rules, operating regulations, policies, and procedures, as well as applicable federal, state, and local regulations.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
This position requires the ability to interact with the public, City employees, and outside agencies with patience, tact, respect, and professionalism. The duties listed are representative of the position; additional responsibilities may be assigned as needed.
Oversees software upgrades, patches, and version management in partnership with third-party vendors; coordinates testing and rollout schedules with department stakeholders.
Maintains deep functional and technical knowledge of MUNIS (Tyler Technologies) and TCM, including financial modules, content management, and workflow tools.
Analyzes and documents existing financial processes to identify inefficiencies or bottlenecks; recommends, implements, and monitors system-based solutions to improve financial process effectiveness and consistency.
Develops and delivers structured end-user training and documentation related to MUNIS, TCM, and other enterprise financial tools.
Regularly evaluates new modules, enhancements, and integrations to maximize system utility and return on investment.
Creates detailed business cases and cost-benefit analyses to support proposed system enhancements or process redesign initiatives.
Supports Citywide standardization of financial system workflows, ensuring consistent and compliant practices across departments.
Performs pre-diagnostic troubleshooting on system and user issues prior to escalation to the help desk or vendors.
Documents departmental workflows and cross-departmental integration points within the financial system.
Coordinates user access controls, system roles, and permission settings for secure and appropriate use of applications.
Recommends system improvements to department leaders and IT stakeholders, aligning with operational and strategic goals.
Communicates effectively and professionally with end-users, management, vendors, and IT professionals.
Participates in relevant conferences, user groups, and training opportunities to stay current with financial system trends and best practices.
**MARGINAL FUNCTIONS**
Identifies other departments or programs that may benefit from expanded use of existing financial systems.
Collaborates with Accounting, Purchasing, Engineering, Human Resources and Payroll staff to align system functionality with financial policies and reporting requirements.
Assists with testing and validating financial system controls to ensure audit readiness and regulatory compliance.
Performs other duties as assigned.
**PERFORMANCE EXPECTATIONS**
Employees are responsible for managing their performance in accordance with this job description and the expectations established by management. If at any time the employee is uncertain about their role or specific responsibilities, it is their responsibility to review the job description and seek clarification from their supervisor. Management will provide guidance and support as needed to ensure expectations are clearly communicated and p rformance goals are achieved.
**SUPERVISORY RESPONSIBILITIES**
This position does not have supervisory responsibilities.
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**EDUCATION and/or EXPERIENCE**
Bachelors degree in Business Analysis, Information Systems, Accounting, Finance, or a closely related field.
Minimum of two (2) years of experience with Tyler Technologies EERP software or other equivalent ERP system.
Familiarity with document/content management systems such as TCM or comparable platforms.
**OTHER KNOWLEDGE, SKILLS and/or ABILITIES**
Strong verbal and written communication skills.
Proven ability to establish effective working relationships across departments and with external vendors.
Proficiency in data analysis and visualization for process improvement and decision support.
Ability to evaluate financial processes for automation or improvement opportunities.
Experience developing business cases and cost/benefit justifications.
Ability to interpret, gather, and document business and technical requirements.
Capacity to learn complex business processes and propose technology-driven solutions.
Knowledge of system integration principles, financial reporting, and internal control frameworks.
Expertise in Microsoft Office, Wdesk, and enterprise financial applications.
Proficient in core SQL querying across multiple platforms (e.g., SQL Server, MySQL) with foundational scripting abilities for data extraction and analysis.
Attention to detail, accuracy, and process integrity.
**LANGUAGE SKILLS**
Regular contact occurs with coworkers, other departments, the general public, and financial officials to exchange information, explain procedures, interpret departmental policy, coordinate activities, and monitor financial instruments such as investments, bonds, and trust agreements.
**MATHEMATICAL SKILLS**
Ability to work with mathematical concepts such as probability, statistical inference, and the fundamentals of plane and solid geometry and trigonometry. Must be able to apply concepts such as fractions, percentages, ratios, and proportions to practical business and financial situations.
**REASONING ABILITY**
The employee is expected to apply generally accepted accounting principles to a wide variety of complex accounting procedures. Tasks involve substantial intricacy and require evaluating interrelated variables in accounting techniques. Considerable judgment is required in the interpretation and application of accounting standards and precedents.
The employee is responsible for making non-routine decisions and recommendations that contribute significantly to operations. General objectives and boundaries are established; however, issues requiring clarification of objectives or boundaries are discussed with supervisors. Decisions and recommendations are subject to review for consistency with Utility objectives and policies.
**CERTIFICATES, LICENSES, REGISTRATIONS**
Valid Indiana drivers license if City vehicle is used.
**PHYSICAL DEMANDS**
The p
