Youth and Family Manager

Description

The City of Fishers is hiring a full-time Youth and Family Manager. This role oversees the planning, development and delivery of high-quality Youth and Family programing at the City of Fishers Community Center, including an on-site childcare center. Responsibilities include strong leadership skills and exceptional organizational and communication abilities.

Examples of Duties

• Develop, implement, and monitor youth and family programs in alignment with strategic and operating plans, evaluating their effectiveness and participation levels and adjusting schedules and format to enhance member satisfaction and meet the diverse needs of the membership demographic.
• Maintain communication with families on programs, schedules, and events. Act as the liaison between parents and program staff regarding parent or participant concerns and collaboratively solve conflicts.
• Recruit, hire, train, and supervise, motivate, and evaluate staff. When necessary, work with employees to correct deficiencies.
• Conduct regular staff meetings and training sessions to ensure compliance with regulations, and industry standards, including health codes, safety guidelines, and certifications.
• Develop and manage the Youth and Family programming budget including revenue generation, expense monitoring, and cost-effective resource allocation.
• Maintain accurate records and assemble and analyze data as required to prepare reports.
• Assist in creating and distributing marketing material advertising program offerings.
• Provide excellent customer service to all patrons and staff.
• Act as Manager on Duty for some evening and weekend rotations.
• Perform other related duties as assigned.

Minimum Qualifications

• Four (4) or more years of experience developing and executing comprehensive youth and family programming.
• Strong organizational, interpersonal, and communication skills are required.
• Effectively manage competing priorities and make independent decisions within established guidelines.
• Experience providing a high level of customer service to diverse internal and external customers.
• Must possess and maintain a valid Indiana driver’s license with a driving record that allows the ability to be insured to drive a city vehicle.
• Must have an Adult CPR/AED, First Aid certifications or ability to obtain within the first 60 days.
• Must be able to work a variety of shifts including evenings and weekends.

Working at the Community Center

Be a part of history in the City of Fishers! Opening in October 2025, the 105,000sq. ft. Fishers Community Center will offer free amenities to the community including a walking track, large indoor playground, and access to Sahm’s Community Café. It will also have a paid membership model that allows access to 2 indoor pools (including a 2-story waterslide), 3 athletic gyms, a large fitness floor, 2 group exercise studios, 1 cycle studio, childcare, and much more. The Community Center will also feature a 3-acre Dog Park located on the campus. Explore our landing page and learn more: https://fisherscommunitycenter.com/. Help us build and strengthen our culture of health by making this vibrant destination the epicenter of community in our City of Fishers. This position will receive a free Community Center membership.