Assistant Parking Director

Posting ID: 2026-0033

Posting Date: 06/15/2026

Closing Date: Until Filled

Department: Parking

Vacancies: 1

Grade: N/A

Payrate: $76,000 – $80,000 annual

Hours: 35 Hours per week with one late night (Thursday 8:00AM-7:30PM) As well as support after hours and weekends as needed

Position Type: Exempt

Location: Everett City Hall

About the City of Everett:

Home to more than 50,000 residents, Everett is known for its rich culture, diverse

population, and robust sense of community. Everett is proud to build on its strong

industrial heritage and close neighborhood connections as a modern, vibrant and

welcoming place for residents, businesses, and visitors alike. This is a city full of energy,

character and community that is on the move and seeking employees that are innovative

and dedicated to serving a diverse and engaged public constituency.

About the Role: 

The Assistant Parking Director plays a key leadership and administrative role in

supporting the daily operations of the City of Everett Parking Department. This position

assists the Parking Director in ensuring parking operations are managed efficiently,

consistently, and in compliance with applicable city policies, ordinances, and collective

bargaining agreements. The Assistant Parking Director helps oversee administrative

functions, customer service operations, parking enforcement coordination, payroll

processing, budgeting support, and departmental reporting while contributing to the

continued growth and development of the department.

Essential Duties and Responsibilities:

-Administrative Operations:

• Maintain accurate and up-to-date records related to parking permits, citations,

appeals, and enforcement activities.

• Prepare reports, logs, correspondence, and other documentation related to

parking operations.

• Manage departmental files, databases, and records to ensure accuracy,

accessibility, and compliance with record retention requirements.

• Support the implementation of new parking programs, technologies, and policy

initiatives.

-Customer Service and Public Relations:

• Serve as a primary point of contact for residents, businesses, and visitors

regarding parking-related inquiries.

• Respond to questions and concerns related to permits, citations, appeals,

parking regulations, and departmental procedures through phone, email, and in

person interactions.

• Provide professional and courteous customer service while resolving issues and

escalating complex matters as necessary.

-Enforcement and Compliance Support:

• Coordinate with Parking Enforcement Officers to support daily operational needs

and ensure effective enforcement activities.

• Assist with citation appeal processes, hearing preparation, and related

documentation.

• Monitor and help ensure compliance with local parking ordinances, city policies,

departmental procedures, and applicable union agreements.

• Assist in evaluating operational effectiveness and recommending improvements

to parking enforcement and administration.

-Personnel and Payroll Administration:

• Process payroll and review employee time records for accuracy.

• Manage employee leave requests, including requested day-off forms, in

accordance with departmental policies and collective bargaining agreements.

• Assist with staffing coordination and workforce scheduling as needed.

• Prepare reports related to staffing levels, productivity, citations issued, and other

operational metrics.

-Financial and Resource Management:

• Assist with departmental budget planning, monitoring, and reporting.

• Coordinate purchasing activities, including supply ordering and inventory

management.

• Support equipment procurement, maintenance tracking, and replacement

planning.

-Leadership and Department Support:

• Assist the Parking Director with day-to-day management of departmental

operations.

• Serve as a resource for staff and help ensure consistent application of

departmental policies and procedures.

• Act on behalf of the Parking Director when assigned.

• Participate in strategic planning efforts to enhance parking services and

departmental performance.

Knowledge, Skills and Abilities:

• Knowledge of municipal parking operations, parking enforcement procedures,

and applicable regulations.

• Strong organizational and administrative skills with attention to detail.

• Excellent written and verbal communication skills.

• Ability to analyze data and prepare detailed reports.

• Proficiency in Microsoft Office Suite and database management systems.

• Strong customer service, problem-solving, and conflict-resolution skills.

• Ability to work effectively with city officials, employees, union representatives,

and members of the public.

MINIMUM QUALIFICATIONS

• Associate’s degree in Public Administration, Business Administration, Criminal

Justice, or a related field; bachelor’s degree preferred.

• Three (3) to five (5) years of progressively responsible administrative, municipal

operations, parking management, or related experience.

• Supervisory experience preferred.

• Must have a flexible work schedule and be available to work evenings,

weekends, and other shifts as required.

APPLICATION PROCEDURE

Resume must be submitted to hiring@ci.everett.ma.us Cover letter is optional.

Aids and services will be provided to qualified applicants with disabilities free of charge,

upon request. For a reasonable accommodation and/or alternative application

modification, call Human Resources at 617-389-2280.

The City of Everett is an Equal Opportunity / Affirmative Action employer and does not

discriminate on the basis of race, color, national origin, gender identity, sexual

orientation, age, religion, disability, or any other protected category. Women, people of

color, veterans, and persons with disabilities are strongly encouraged to apply.