What are the responsibilities and job description for the Fiscal Associate II (Financial Operations) position at City of Eau Claire, WI?
Salary: $25.94 - $30.99 Hourly
Location : Eau Claire, WI
Job Type: Full-Time
Job Number: 2026-00032
Department: FN-FINANCIAL OP
Opening Date: 04/24/2026
Closing Date: 5/3/2026 11:59 PM Central
Job Description
Are you a leader who works well in a cooperative team environment? We are currently accepting applications for a go-getter to join our team as a Fiscal Associate II in our Financial Operations Division! Duties include handling financial related aspects of utility billing, accounts receivable, collections, licensing, special assessments, and other revenue channels; customer service at the treasury counter, over the phone, and via email; preparation of analytical and statistical reports; and more.
Requirements:
Preferred Qualifications:
Additional Reasons to Apply:
Application deadline: Sunday, May 3, 2026 at 11:59 p.m.
Interviews expected to take place Monday, May 11, 2026. Candidates will be notified via email if selected to interview.
JOB DESCRIPTION
POSITION SCOPE
Under general direction, utilizes basic accounting training, participates in financial system implementations, performs financial duties related to utility billing, accounts receivable, collections, licensing, special assessments and other revenue channels. Contacts are typically with other employees, supervisors, or with the public to answer specific questions or explain established procedures.
ESSENTIAL FUNCTIONS
Facilitates proper billings and receipts by maintaining the billing system, reconciling subsidiary ledgers, training staff across departments, and monitoring the receipting process.
Coordinates the collections process for all City revenues including governmental revenues, mobile home tax, room tax, and general City billings, along with general customer service.
Responsible for financial system support and testing related to accounts receivable.
Responsible for billing and reconciliation of special assessments. Assists with reconciling and transferring special assessments and special charges to the tax roll pursuant to state statutes and city ordinances.
Responsible for licensing and issuing over 100 types of City licenses/permits and several types of City/County Health Department licenses.
Prepares, coordinates, and analyzes all information necessary for delinquent utilities, quarterly, monthly and weekly billings, including bills that require adjustments, or special handling.
Audits utility billing customers to ensure proper billing and to eliminate unusual consumption.
Prepares information regarding revenue and volume figures and sends to accountant for financial statements.
Responsible for account set up and changes, storm water, and parcel tracking.
Assists in handling telephone questions including customer complaints in difficult and unusual situations.
Must be knowledgeable of city, state, federal, and Public Service Commission rules and regulations.
NON-ESSENTIAL FUNCTIONS
Performs related duties as required.
EDUCATION/EXPERIENCE/CERTIFICATIONS
An associate degree in accounting, business, or a related field OR an equivalent combination of education and experience is required. A bachelor's degree in a related field is preferred.
SKILLS/ABILITIES
Maintains prompt, predictable, and regular physical attendance.
Must be able to take direction and work well with others.
Must be able to concentrate and perform accurately.
Must be able to react to change productively and handle other tasks as assigned.
Must be able to back-up fellow co-workers.
SUPERVISION/DIRECTION RECEIVED
Financial Operations Specialists, Financial Operations Manager
SUPERVISION/DIRECTION EXERCISED
None
WORK ENVIRONMENT
Work is mostly sedentary (sitting) with occasional walking, standing, and lifting less than 10 lbs. in a general office setting with a minimal presence of hazards.
The City of Eau Claire is an Equal Opportunity Employer.
CITY OF EAU CLAIRE FRINGE BENEFITS
CLERICAL EMPLOYEES
(Effective January 1, 2026)
Benefits listed are for full-time employees. Regular part-time employee benefits are prorated based on the budgeted hours of the position except for vacation which is prorated based on the number of hours actually worked. Health Insurance benefits for employee working thirty hours or more per week shall not be prorated.
BENEFITS AVAILABLE IMMEDIATELY UPON EMPLOYMENT
Paid Holidays
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, day after Thanksgiving, Christmas Eve, and Christmas Day.
Floating Holidays
Three floating holidays to be taken at the employee's discretion with supervisory approval each year, except as noted below. Employees hired January 1 - June 30 are entitled to three floating holidays during the first year of hire. Employees hired July 1 - December 31 are entitled to one and one-half floating holidays during the first year. Employees terminating prior to July 1 are entitled to one and one-half floating holidays. Floating holidays not used within the calendar year will be forfeited.
Sick Leave
One day per month accruable to 120 days.
Wisconsin Retirement System
As required by state law, the City and the employee are each required to contribute into the Wisconsin Retirement System. The total contribution is 14.4% of earnings, with the City and the employee each contributing 7.2%.
Deferred Compensation Plans
Available participation in a 457 retirement savings plan offered by the City. Contributions cannot exceed the annual maximum limit allowed by the IRS.
Roth Plans
Available participation in the Roth 457 and Roth IRA retirement accounts offered by the City. Contributions cannot exceed the annual maximum limit allowed by the IRS.
Supplemental Worker's Compensation Pay
Upon the determination of eligibility, the City shall pay a regular full-time employee who is injured on the job the difference between their regular salary and their worker's compensation payments, as long as the employee is on injury leave, but not to exceed 90 days for the same injury. If an employee receives the full 90 days of injury leave and is still unable to return to work, the City Council may at its' discretion grant an extension of injury leave.
Employee Assistance Program
Available to all employees and their families.
BENEFITS AVAILABLE THE FIRST OF THE MONTH FOLLOWING 30 DAYS OF SUCCESSFUL CITY SERVICE
Life Insurance (Department of Employee Trust Funds)
Available participation in the Basic, Supplemental, Additional, and Spouse and Dependent life insurance program. The City pays 50% of the basic life insurance premium. The amount of insurance is dependent upon the annual salary of the employee.
Active Employee Health Insurance
The City pays 85% of the cost of the health insurance premium for an active regular full-time employee.
Dental Insurance
Employee pays 100% of the monthly premium. Employees working 20 hours per week, or more are eligible.
Vision Insurance
Employee pays 100% of the monthly premium. Employees working 20 hours per week, or more are eligible.
Long-Term Disability Insurance
City pays 50% of the monthly premium. Employees working 30 hours per week, or more are eligible.
Flexible Spending
Optional participation in a health care and/or dependent care Section 125 pre-tax reimbursement account, subject to IRS regulations. Employees working 30 hours per week, or more are eligible.
Additional Ancillary Benefits
Employees working 20 hours per week or more are eligible for short-term disability, voluntary life/accidental death and dismemberment, critical illness, accident and hospital indemnity insurances. Employee pays 100% of the monthly premium.
ADDITIONAL BENEFITS
Educational Assistance & Incentive Pay
City may pay a portion of tuition per the Educational Assistance Program.
If hired prior to and receiving incentive pay on December 31, 2023, employees may be eligible for incentive pay at their rate on said date and according to details of the plan for eligible regular full-time employees.
VACATION SCHEDULE
The standard vacation accrual schedule for an employee working a 40-hour work week schedule is as follows:
Years of Continuous Service
Annual Vacation Accrual
Start of employment up to 1 year of service
80 hours
After 1 year of service
120 hours
After 5 years of service
136 hours
After 9 years of service
160 hours
After 13 years of service
176 hours
After 17 years of service
200 hours
Non-represented regular full-time and regular part-time employees hired on or after January 1, 2023, shall receive 40 hours vacation on their first day of employment, with the number of hours subject to proration based on hours worked and position vacation accrual schedule. If employment is terminated prior to one year of service, the employee will reimburse the City for any used hours on their final pay check.
01
Do you have a minimum of an associate degree in accounting, business, or related field?
02
If you have an equivalent combination of education and experience, please briefly explain.
03
Do you have customer service experience?
04
If yes, please briefly explain your experience.
Required Question
Location : Eau Claire, WI
Job Type: Full-Time
Job Number: 2026-00032
Department: FN-FINANCIAL OP
Opening Date: 04/24/2026
Closing Date: 5/3/2026 11:59 PM Central
Job Description
Are you a leader who works well in a cooperative team environment? We are currently accepting applications for a go-getter to join our team as a Fiscal Associate II in our Financial Operations Division! Duties include handling financial related aspects of utility billing, accounts receivable, collections, licensing, special assessments, and other revenue channels; customer service at the treasury counter, over the phone, and via email; preparation of analytical and statistical reports; and more.
Requirements:
- Associate's degree in accounting, business, or a related field OR an equivalent combination of education and experience
Preferred Qualifications:
- Bachelor's Degree in a related field
- Customer service skills
Additional Reasons to Apply:
- Eligible for a hybrid work schedule (up to 2 days per week) after 6 months of successful City employment
- Receive 40 hours of vacation on your first day of employment, plus earn 80 hours of additional vacation time in the first year
- Receive 3 paid floating holidays and 8 paid regular holidays (in a calendar year)
- Potential to qualify for Public Service Loan Forgiveness
- Other excellent fringe benefits (paid sick leave, health insurance, life insurance, etc.)!
Application deadline: Sunday, May 3, 2026 at 11:59 p.m.
Interviews expected to take place Monday, May 11, 2026. Candidates will be notified via email if selected to interview.
JOB DESCRIPTION
POSITION SCOPE
Under general direction, utilizes basic accounting training, participates in financial system implementations, performs financial duties related to utility billing, accounts receivable, collections, licensing, special assessments and other revenue channels. Contacts are typically with other employees, supervisors, or with the public to answer specific questions or explain established procedures.
ESSENTIAL FUNCTIONS
Facilitates proper billings and receipts by maintaining the billing system, reconciling subsidiary ledgers, training staff across departments, and monitoring the receipting process.
Coordinates the collections process for all City revenues including governmental revenues, mobile home tax, room tax, and general City billings, along with general customer service.
Responsible for financial system support and testing related to accounts receivable.
Responsible for billing and reconciliation of special assessments. Assists with reconciling and transferring special assessments and special charges to the tax roll pursuant to state statutes and city ordinances.
Responsible for licensing and issuing over 100 types of City licenses/permits and several types of City/County Health Department licenses.
Prepares, coordinates, and analyzes all information necessary for delinquent utilities, quarterly, monthly and weekly billings, including bills that require adjustments, or special handling.
Audits utility billing customers to ensure proper billing and to eliminate unusual consumption.
Prepares information regarding revenue and volume figures and sends to accountant for financial statements.
Responsible for account set up and changes, storm water, and parcel tracking.
Assists in handling telephone questions including customer complaints in difficult and unusual situations.
Must be knowledgeable of city, state, federal, and Public Service Commission rules and regulations.
NON-ESSENTIAL FUNCTIONS
Performs related duties as required.
EDUCATION/EXPERIENCE/CERTIFICATIONS
An associate degree in accounting, business, or a related field OR an equivalent combination of education and experience is required. A bachelor's degree in a related field is preferred.
SKILLS/ABILITIES
Maintains prompt, predictable, and regular physical attendance.
Must be able to take direction and work well with others.
Must be able to concentrate and perform accurately.
Must be able to react to change productively and handle other tasks as assigned.
Must be able to back-up fellow co-workers.
SUPERVISION/DIRECTION RECEIVED
Financial Operations Specialists, Financial Operations Manager
SUPERVISION/DIRECTION EXERCISED
None
WORK ENVIRONMENT
Work is mostly sedentary (sitting) with occasional walking, standing, and lifting less than 10 lbs. in a general office setting with a minimal presence of hazards.
The City of Eau Claire is an Equal Opportunity Employer.
CITY OF EAU CLAIRE FRINGE BENEFITS
CLERICAL EMPLOYEES
(Effective January 1, 2026)
Benefits listed are for full-time employees. Regular part-time employee benefits are prorated based on the budgeted hours of the position except for vacation which is prorated based on the number of hours actually worked. Health Insurance benefits for employee working thirty hours or more per week shall not be prorated.
BENEFITS AVAILABLE IMMEDIATELY UPON EMPLOYMENT
Paid Holidays
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, day after Thanksgiving, Christmas Eve, and Christmas Day.
Floating Holidays
Three floating holidays to be taken at the employee's discretion with supervisory approval each year, except as noted below. Employees hired January 1 - June 30 are entitled to three floating holidays during the first year of hire. Employees hired July 1 - December 31 are entitled to one and one-half floating holidays during the first year. Employees terminating prior to July 1 are entitled to one and one-half floating holidays. Floating holidays not used within the calendar year will be forfeited.
Sick Leave
One day per month accruable to 120 days.
Wisconsin Retirement System
As required by state law, the City and the employee are each required to contribute into the Wisconsin Retirement System. The total contribution is 14.4% of earnings, with the City and the employee each contributing 7.2%.
Deferred Compensation Plans
Available participation in a 457 retirement savings plan offered by the City. Contributions cannot exceed the annual maximum limit allowed by the IRS.
Roth Plans
Available participation in the Roth 457 and Roth IRA retirement accounts offered by the City. Contributions cannot exceed the annual maximum limit allowed by the IRS.
Supplemental Worker's Compensation Pay
Upon the determination of eligibility, the City shall pay a regular full-time employee who is injured on the job the difference between their regular salary and their worker's compensation payments, as long as the employee is on injury leave, but not to exceed 90 days for the same injury. If an employee receives the full 90 days of injury leave and is still unable to return to work, the City Council may at its' discretion grant an extension of injury leave.
Employee Assistance Program
Available to all employees and their families.
BENEFITS AVAILABLE THE FIRST OF THE MONTH FOLLOWING 30 DAYS OF SUCCESSFUL CITY SERVICE
Life Insurance (Department of Employee Trust Funds)
Available participation in the Basic, Supplemental, Additional, and Spouse and Dependent life insurance program. The City pays 50% of the basic life insurance premium. The amount of insurance is dependent upon the annual salary of the employee.
Active Employee Health Insurance
The City pays 85% of the cost of the health insurance premium for an active regular full-time employee.
Dental Insurance
Employee pays 100% of the monthly premium. Employees working 20 hours per week, or more are eligible.
Vision Insurance
Employee pays 100% of the monthly premium. Employees working 20 hours per week, or more are eligible.
Long-Term Disability Insurance
City pays 50% of the monthly premium. Employees working 30 hours per week, or more are eligible.
Flexible Spending
Optional participation in a health care and/or dependent care Section 125 pre-tax reimbursement account, subject to IRS regulations. Employees working 30 hours per week, or more are eligible.
Additional Ancillary Benefits
Employees working 20 hours per week or more are eligible for short-term disability, voluntary life/accidental death and dismemberment, critical illness, accident and hospital indemnity insurances. Employee pays 100% of the monthly premium.
ADDITIONAL BENEFITS
Educational Assistance & Incentive Pay
City may pay a portion of tuition per the Educational Assistance Program.
If hired prior to and receiving incentive pay on December 31, 2023, employees may be eligible for incentive pay at their rate on said date and according to details of the plan for eligible regular full-time employees.
VACATION SCHEDULE
The standard vacation accrual schedule for an employee working a 40-hour work week schedule is as follows:
Years of Continuous Service
Annual Vacation Accrual
Start of employment up to 1 year of service
80 hours
After 1 year of service
120 hours
After 5 years of service
136 hours
After 9 years of service
160 hours
After 13 years of service
176 hours
After 17 years of service
200 hours
Non-represented regular full-time and regular part-time employees hired on or after January 1, 2023, shall receive 40 hours vacation on their first day of employment, with the number of hours subject to proration based on hours worked and position vacation accrual schedule. If employment is terminated prior to one year of service, the employee will reimburse the City for any used hours on their final pay check.
01
Do you have a minimum of an associate degree in accounting, business, or related field?
- Yes
- No
- I have an equivalent combination of education and experience.
02
If you have an equivalent combination of education and experience, please briefly explain.
03
Do you have customer service experience?
- Yes
- No
04
If yes, please briefly explain your experience.
Required Question
Salary : $26 - $31