What are the responsibilities and job description for the Office Assistant II (Police Services) position at City of Dublin (CA)?
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The City of Dublin is seeking to fill one full-time Office Assistant II position available in the Police Services Department to assist the existing staff currently assigned to the Police Services Records Section. This position reports to the Administrative Technician.
Ideal Candidate:
The ideal candidate for the Office Assistant II position at Dublin Police Services is a professional, detail-oriented, and service-driven individual who thrives in a fast-paced law enforcement setting. This candidate possesses strong organizational skills, sound judgment, and the ability to manage multiple responsibilities with accuracy and efficiency. They are experienced in handling records requests, subpoenas, customer service inquiries, and a variety of clerical and administrative duties while maintaining strict confidentiality and professionalism. The ideal candidate communicates effectively with the public, allied agencies, and department staff, demonstrates patience and composure under pressure, and provides high-quality support with a strong commitment to public service, teamwork, and accountability.
An eligible list will be established and used to fill current and future vacancies in the Police Services Department or other City departments throughout the year.
General Purpose:
To perform a wide variety of general clerical duties related to the function and department assigned.
Distinguishing Characteristics:
This is the full journey level class in the Office Assistant series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.
This class is distinguished from the Senior Office Assistant in that the latter performs advanced journey level work requiring a higher level of independence and specialized knowledge.
Supervision Received and Exercised:
Receives general supervision from management or supervisory positions, and may receive functional and technical supervision from higher-level clerical, secretarial or technical personnel.The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: Equivalent to the completion of the twelfth grade.
Experience: Two years of experience performing duties similar to an Office Assistant I for the City of Dublin.
Licenses; Certificates; Special Requirements:
Possession of a valid California Class C drivers’ license and Certificate of Automobile Insurance for Personal Liability.
Typing Certificate Requirement:
In addition to the requirements for Office Assistant I:
Knowledge of:
The City of Dublin is seeking to fill one full-time Office Assistant II position available in the Police Services Department to assist the existing staff currently assigned to the Police Services Records Section. This position reports to the Administrative Technician.
Ideal Candidate:
The ideal candidate for the Office Assistant II position at Dublin Police Services is a professional, detail-oriented, and service-driven individual who thrives in a fast-paced law enforcement setting. This candidate possesses strong organizational skills, sound judgment, and the ability to manage multiple responsibilities with accuracy and efficiency. They are experienced in handling records requests, subpoenas, customer service inquiries, and a variety of clerical and administrative duties while maintaining strict confidentiality and professionalism. The ideal candidate communicates effectively with the public, allied agencies, and department staff, demonstrates patience and composure under pressure, and provides high-quality support with a strong commitment to public service, teamwork, and accountability.
An eligible list will be established and used to fill current and future vacancies in the Police Services Department or other City departments throughout the year.
General Purpose:
To perform a wide variety of general clerical duties related to the function and department assigned.
Distinguishing Characteristics:
This is the full journey level class in the Office Assistant series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.
This class is distinguished from the Senior Office Assistant in that the latter performs advanced journey level work requiring a higher level of independence and specialized knowledge.
Supervision Received and Exercised:
Receives general supervision from management or supervisory positions, and may receive functional and technical supervision from higher-level clerical, secretarial or technical personnel.The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
- Perform general clerical duties related to assigned functional area and department.
- Type, proofread and process a variety of documents including general correspondence, agendas, memos, and statistical charts from rough draft, dictaphone recordings or verbal instruction.
- Act as a receptionist; answer the telephone and wait on the general public, providing information on department and assigned program policies and procedures; refer inquiries as appropriate.
- Assist in the enrollment of participants in an assigned program; register participants in city-sponsored programs.
- Issue, receive, type and process various applications, permits and other forms.
- Process bills for fees; record payments and send delinquent notices when necessary; balance cash register and prepare bank deposits.
- Process permits and licenses; collect and process fees and charges.
- Schedule inspections and appointments as assigned; dispatch maintenance staff as necessary.
- Perform a wide variety of routine clerical work including filing, tallying, checking and recording information on records.
- Sort and file documents and records, maintaining alphabetical, index, and cross-reference files.
- Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports.
- Operate standard office equipment including word processing.
- Receive, sort and distribute incoming and outgoing mail; send facsimile requests.
- Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
- Perform related duties as assigned.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: Equivalent to the completion of the twelfth grade.
Experience: Two years of experience performing duties similar to an Office Assistant I for the City of Dublin.
Licenses; Certificates; Special Requirements:
Possession of a valid California Class C drivers’ license and Certificate of Automobile Insurance for Personal Liability.
Typing Certificate Requirement:
- A typing certificate issued within the last twelve months which verifies the ability to type accurately at the corrected rate of 45 words per minute must be submitted to be considered for this position.
- Certificates will be accepted from a public school, business school or temporary agency; certificates from Internet testing services and/or home computer CD testing will NOT be accepted.
- Typing certificate (or signed statement on official letterhead of the testing agency) must be dated no earlier than 12 months prior to the date of the application filing.
- Typing certificate (or signed letter) must state all of the following information:
- Five-minute timed typing test
- Gross typing speed in words per minute
- Gross number of errors
- Net words per minute
- Net words per minute are calculated by subtracting your rate of error (gross number of errors divided by 5 minutes) from your gross words per minute. The scoring method used by the City of Dublin takes precedence over any other agency’s scoring method. It is the applicant’s responsibility to ensure typing certificates submitted contain all of the information required by the City of Dublin; incomplete or deficient typing certificates will be rejected.
- Typing certificates may be uploaded with the governmentjobs.com application or e-mailed to hr@dublin.ca.gov.
In addition to the requirements for Office Assistant I:
Knowledge of:
- Organization, procedures and operating details of the city department to which assigned.
- Word processing and document imaging equipment and software.
- Laws, rules and regulations related to area of assignment.
- Independently perform duties in areas of assignment.
- Type accurately at a speed of 45 words per minute.
- Use word processing and spreadsheet software.
Salary : $34 - $42