Human Resources Technician

This position is responsible for performing a full range of technical, transactional functions and administrative support. Responsibilities may include supervising part-time staff and providing customer service.  Will serve as the lead administrative contact for the Human Resources department as well as primary liaison for daily administrative processing between other departments.   Handles confidential information

1. May supervise part-time staff to include:  prioritizing and assigning work; reviewing and approving staff time cards; coordinating staff training; and supporting personnel procedures;
2. Prepares correspondence including but not limited to: preparing department reports; preparing legal documents; preparing internal and external memos; maintaining databases and systems; and/or related documents;
3. Performs general and complex and technical administrative tasks, including but not limited to: preparing meeting agendas; scheduling meetings; creating minutes; generates department specific reports and assists with the preparation of data; conducting research and gathering information; answering phones; filing; reviewing information for accuracy and completeness; making travel arrangements; updating documents; handling mail; performing data entry; and tracking and/or maintaining department materials;
4. Creates schedules for an assigned area, including: maintaining calendars; creating meeting schedules; and performing related tasks.  Provides project coordination and tracking for large, complex initiatives; and related support for an assigned area as needed;
5. Posts invoices and budget information; reconciles cash receipts; reviews and/or reconciles financial and related documents to ensure accuracy and completeness;
6. Reviews and verifies program related information; tracks and identifies information based on defined procedures; may be responsible for drafting policies and procedures as well as formatting and housing job specifications;
7. Provides customer service, including but not limited to: lead in responding to various internal or external customer issues and non-routine inquiries; describes programs to customers or vendors and resolving customer complaints; provides required documents to customers;  and/or directs customer questions to appropriate staff.  Will assist Human Resources team with coordination of initiatives and correspondence with external agencies;
8. Demonstrates regular and predictable attendance, including attendance at required meetings.

This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.KNOWLEDGE:

• Basic Human Resources principles and practices;
• Customer service principles;
• Administrative support principles;
• Supervisory principles;
• Applicable federal, state, and local laws, rules, and regulations;
• Methods of preparing documents;
• Office procedures;
• Computers and related office equipment;
• Recordkeeping principles;
• Basic budget, financial, and reporting principles.

SKILLS:

• Providing customer service;
• Resolving complaints;
• Supervising staff;
• Preparing correspondence;
• Reviewing documents for accuracy and completeness;
• Using computers and related office equipment;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information and to receive work direction.

PHYSICAL REQUIREMENTS:
Positions in this class typically require: reaching, grasping, feeling, talking, hearing, seeing, and repetitive motions.

Light  Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Some positions may require occasional exertion of up to 30 pounds of force.TRAINING AND EXPERIENCE:
Associate’s degree and 2 year of related experience; or, High School Diploma or equivalent (G.E.D.) and 5 years of related experience; or, all required certification(s); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING REQUIREMENTS:
Valid State of Michigan Driver’s License

POST-EMPLOYMENT OFFER REQUIREMENTS
Satisfactory completion of background check and a pre-employment drug screen that tests for illegal drugs as defined by the Federal Drug Free Workplace Act but not those legalized under Michigan law.

Salary : $52,624