Police Records Technician

Description

All applications received during the recruitment period will be forwarded to the

hiring department for review and consideration

after the Friday, August 8, 2025 closing date.

Police Records Technician: Ensures that all records are accurate, secure, and available. This administrative support position is responsible for advanced technical, clerical and customer service work related to the intake, maintenance, processing, dissemination and retention of police records.

Examples of Duties

• Develops, updates, and maintains automated and paper files.
• Prepares, distributes, and files reports.
• Provides clerical assistance to the police department.
• Collects, verifies, and distributes data from other agencies.
• Performs a variety of police records and information systems work in response to internal and external requests.
• Processes criminal reports, fingerprint cards, photographs, and other miscellaneous information.
• Processes uniform traffic citations for submission to appropriate court.
• Performs computer entry of daily reports in a timely manner; process daily accident, incident and arrest reports.
• Handles customer requests from citizens, insurance companies, laws enforcement agencies, and criminal justice relative to the location and dissemination of official police records consistent with applicable State and/or Federal law and departmental policy.
• Receives, issues receipts and processes monies for report copies and record services.
• Prepares files and distributes criminal reports as required; provides releasable information.
• Submits required data to appropriate state or federal agency, examples include NIBRS, IBR, Community Policing Data.
• Enters information into and maintains accuracy of the Police Department’s records system.
• Addresses public inquiries.
• Assists with purchasing and maintaining inventory of stored equipment and uniforms for the Police Department.
• Assists with maintaining records, logs, and documentation of purchases, costs, deliveries and current inventory of equipment and supplies.
• Assists with reviewing and submitting invoices.
• Other duties as assigned.
  
  

Education & Experience

• High school diploma or equivalent and three to less than five years related experience or,
• Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
• Experience with records management system, progressively more complex clerical duties and a working knowledge of public safety is desirable.
• Thorough knowledge of Microsoft Office Software (Word, Excel, PowerPoint, Outlook).
• General knowledge of clerical/office processes, procedures, and methods.
• Ability to be accountable and maintain a high degree of confidentiality.
• Knowledge of Federal and State laws (including the Virginia Freedom of Information Act) relating to records management and the dissemination of public and private information.
• Strong skills in operating computers and standard office equipment.
• Ability to readily acquire and make minor decisions from working knowledge of applicable regulations and related division policies and procedures.
• Ability to communicate with public, employees and officials tactfully and courteously and to establish and maintain harmonious working relationships with other employees.
• Ability to solve problems logically and expeditiously.
• Ability to prepare and maintain correspondence, reports, records and to perform routine office management details without referral to a supervisor.
• Ability to prioritize work to meet time constraints.
• Excellent organizational skills with the ability to multi-task with frequent interruptions while remaining calm, organized and accurate.
• Ability to work both independently and in a team environment.
• Strong customer service skills.
• Ability to accept direction and assignments from internal staff at all levels.
• Successfully pass a criminal background investigation and pre-employment drug screening.
  
  

Physical Demands & Work Environment

The work is generally performed in an office environment. Typically, the employee may sit to do the work. However, there may be some walking, standing, stooping, carrying of light items such as papers, books, or small parts, or driving an automobile. No special physical demands are required to perform the work.

The work environment involves everyday risks or discomforts which require normal safety precautions. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required.

Full-time Employee Benefits Include

• Health insurance with dental & vision coverage (Anthem, Delta Dental, & Blue Vision)
• Retirement (Virignia Retirement System & Mission Square)
• Group Life Insurance
• Supplemental retirement (Roth IRA & 457 Deferred Comp)
• Voluntary benefits (FSA & Colonial Life products)
• Employee Assistant Program (EAP)
• Paid vacation and sick leave
• Paid holidays (14)
• Bi-weekly Payday
• Virginia Credit Union enrollment
• Education/tuition discounts through Liberty University
  
  

01

Highest level of education?

• High school diploma/GED
• Associates Degree
• Bachelors Degree
• Masters Degree
  
  

02

How many years of directly related experience do you possess?

• 0 to 1
• 2 to 3
• 4 to 5
• 6 to 7
• 8 to 9
• 10
  
  

03

Do you have direct experience working with a computerized records management system (RMS)?

• Yes
• No
  
  

04

Which best describes your level of experience using a computer, especially Microsoft Office (Word, Excel, PowerPoint, Outlook)?

• No Experience
• Limited Experience
• Proficient Experience
• Advanced Experience
  
  

05

Are you proficient in Word?

• Yes
• No
  
  

06

Are you proficient in Excel?

• Yes
• No
  
  

07

Are you proficient in Power Point?

• Yes
• No
  
  

08

Are you proficient in Outlook?

• Yes
• No
  
  

09

How many years of experience do you have working in a busy face-to-face customer service environment?

• 0 - 4
• 5 - 7
• 8 - 10
• 10
  
  

10

Do you have experience with ordering and maintaining supplies and materials?

• Yes
• No
  
  

11

Are you a Notary Public?

• Yes
• No
  
  

12

What best describes your level of experience with general clerical/office processes and procedures?

• No Experience
• Limited Experience
• Proficient Experience
• Advanced Experience
  
  

13

Please describe your general clerical/office experience.

14

What is your salary expectation for the Police Records Technician position?

• Required Question