Gas Sales Representative

Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following: 

• Responds to and answers customer inquiries and requests regarding gas products, benefits of gas and natural gas usage, and most effective service for specific needs; performs extensive sales work to enhance revenue and grow the department and its services. 

• Determines gas and supply needs, develops, track and follow-up on quotes for installation, and prepares necessary paperwork to install and establish services for customers; travels to residential and commercial customers to solidify sales and answer questions. 

• Processes orders, collects payments, and provides assistance for various other sales and gas related transactions; provides product knowledge and information regarding service concerns. 

• General knowledge of gas building codes, general plumbing knowledge, permit requirements, appliance performance/specs and gas energy conversions. 

• Coordinates and organizes the installation and turn on of services; communicates with installation crews and customers, evaluates schedules, estimates installations, communicates with the warehouse, provides customer service, and reviews completed jobs. 

• Checks emails develops appropriate and timely responses; communicates with customers regarding order confirmations, credit card receipts, and appliance/parts pick up times for customers; maintains calendar of installations and current jobs; updates customer information, estimates, and services. 

• Drafts and creates advertisement for promoting appliances; collaborates with Marketing to approve printing for publications, direct mass mailing initiatives, compile customer data, and select key demographics to market towards. 

• Meets, engages, communicates, and collaborates with various contractors on jobs to ensure proper installation and delivery set up for services; effectively manages their schedule, provides direction and expertise on piping and related questions. 

• Markets and advertises natural gas services; determines effective ways to promote services and bring new offerings to market. 

• Provides assistance and support for staff handling sales specifics with customers; addresses customer questions and forwards concerns to various departments and appropriate staff; answers questions regarding progress, installation, permitting, and sales. 

• Attends tradeshow/conferences and various after-hours functions such as Chamber of Commerce meetings, homeowner association meetings, professional organization meetings and other related functions to promote the use of natural and propane gas. 

• Performs other duties as assigned.