Part-Time Library-Makerspace Lab Support (25 Hr.)

General Summary

The Part-Time Library-Makerspace Lab Support position performs responsible clerical work in the Jefferson-Madison Regional Library Central Library’s Computer Lab, under the general supervision of the Supervisory Technology Services Librarian.

For more information about the Library and this position please go to: https://www.jmrl.org

The preferred starting salary is 15.75 an hour. This is a part-time, non-exempt position working up to 25 hour per week, and is eligible for prorated benefits. The position provides excellent benefits including paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education/training opportunities.

• For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits.
• The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.
  
  

Essential Responsibilities And Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The JMRL retains the discretion to add to or change the duties of the position at any time.

• Mans the makerspace and digital media lab; assists patrons on library computers, printers, and makerspace lab equipment.
• Monitors behavior of patrons and takes appropriate action.
• Informs patrons of library policies and procedures.
• Answers questions from lab patrons and telephone inquiries.
• May be asked to assist at other library service desks.
• Troubleshoots minor problems with hardware and software.
• Reports facility and equipment maintenance and repair needs.
• Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.
• Regular and reliable attendance.
  
  

Other Duties:

• Performs additional duties to support operational requirements as apparent or assigned.
  
  

Education, Experience And Skills

Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

• High School diploma or GED and 3 months of experience working with the public in a customer service environment, and experience working with relevant hardware and software.
  
  

OR

• 2 years of experience working with the public in a customer service environment, and experience working with relevant hardware and software.
  
  

OR

• An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
  
  

Certifications/Licenses/Other Requirements:

• Required to successfully pass a pre-employment background check
  
  

Job Knowledge

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:

• Knowledge of and proficiency in use of various computer platforms and software, internet, and basic search skills.
• Knowledge of Internet and use of basic searching skills.
• Knowledge of hardware and software troubleshooting with in-house devices.
• Knowledge of library policies and procedures.
  
  

Reading:

• Intermediate: Ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, and reference materials.
  
  

Writing:

• Basic: Ability to write simple letters, paragraphs and sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.
  
  

Math:

• No skills are required.
  
  

Communication Skills:

• Basic: Provide standard information to and interacts with others outside direct reporting relationships on procedures or general policies. Interaction requires recognizing different points of view to ensure understanding and appropriate response. Establishes and maintains effective working relationships with co-workers and customers. Requires good telephone etiquette.
  
  

Independence and Decision-Making:

• Requires General Direction: Normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently.
  
  

Technical Skills:

• Skilled: Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Intermediate skill in Microsoft Office applications and/or departmental software.
  
  

Fiscal Responsibilities:

• No budgetary/fiscal responsibilities.
  
  

Supervisory Responsibilities:

• No responsibility for direction or supervision of others.
  
  

Other Characteristics:

• Strong public services orientation.
• Frequent change of tasks.
• Working closely with others as part of a team.
• Takes responsibility for finding answers to questions and responding appropriately.
• Constant interruptions and requests for service
• May require dealing with angry, frustrated and/or upset individuals.
  
  

Physical Conditions & Additional Information

Physical Demands

• Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to remain in a stationary position for an extended period of time.
• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ability to observe details at close range (within a few feet of the observer).
  
  

Machines, Tools, Equipment, Software and Hardware:

• Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.
  
  

Work Environment:

• Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
• The noise level in the work environment is usually quiet.
  
  

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov.

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City’s policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City’s policy prohibiting employees from testing positive for marijuana.

Summary Of Employee Benefits

Updated July 1, 2022

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits. 2. INSURANCE: 3. RETIREMENT: The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS. There are certain provisions that must be met and the portability request must be executed within 18 months of vesting in the City's Plan. 4. OTHER BENEFITS:

LEAVE:

Vacation:

3.09 hours accrued biweekly -- 0 - <3 years 3.85 hours accrued biweekly -- 3 - <5 years 4.62 hours accrued biweekly -- 5 - <10 years 5.40 hours accrued biweekly -- 10 - <15 years 6.16 hours accrued biweekly -- 15 - <20 years 6.93 hours accrued biweekly -- 20 - <25 years

7.70 hours accrued biweekly -- 25 years

Sick:

• 4.62 hours per biweekly pay period, approximately 120 hours a years, no limit on accumulation

Holidays:

14 paid holidays per calendar year (13 observed and 1 floating)

Aetna Medical –

Choose from three options with different premiums and levels of coverage and coverage is effective on the first of the month following date of hire:

• HMO: $0 premium for employee only coverage
• POS 1: Employee-only premium of $36.28 per biweekly pay
• POS 2: Employee-only premium of $13.02 per biweekly pay
• (Dependent coverage is available but the cost of the premium is not subsidized.)

Prescription Card ($10 generic, $30 lower cost name brand, $55 higher cost name brand)

Mail Order Maintenance Prescription Drug Program ($20 generic, $60 lower cost name brand, $110 higher cost brand)

Dental (Delta Dental)

• No cost for employee only coverage. Dependent coverage is available but the cost of the premium is not subsidized.
• Diagnosis and Preventive -- 100% of allowable charge; Basic Dental Care - 80%; Major Dental Care - 50%
• Primary -- $50 deductible, 80/20
• Prosthetic & Complex Restorative -- $50 deductible, 50/50
• $1,500 maximum annual benefit
• $1,000 Orthodontic Benefit

MetLife Vision Plan: Optional

• Employee only coverage: $2.50 bi-weekly; Dependent coverage also available at differing rates.
• Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay;
• $130 allowance for frames, after co-pay, plus additional discounts where accepted.

Life:

• Two times annual salary (paid by the City)
• Optional supplemental life available for employee, spouse, dependents (paid by employee)

AFLAC: Optional

Cancer/accident/short term disability/intensive care insurance (paid by employee)

Long Term Disability

Protection from income loss due to long-term illness or injury (paid by the City)

Pension:

Choose from two options:

• A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5 year vesting period and an employee contribution of 5% of salary.
• A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% after three years of service. There is no required contribution from salary. (Note that: the Defined Contribution retirement plan is the only plan available for Library employees)
• Supplemental:
• Deferred Compensation (457) - employee contribution
• Flexible Spending Accounts:
• Health Care Expenses
• Dependent Care Expenses
• Parking/Mass Transit Expenses
• Parking Subsidy of $50 per month
• Wellness Programs:
• Gym Reimbursement Program
• Monthly On-Site Nurse and Annual Flu Shots
• Health Screenings and Fairs, Education Sessions, & Weekly Fitness Classes
• Weight Watchers at Work
• Bike Commuter Program:
• Reimbursement of up to $20 per month for reasonable bike commuting expenses
• Employee Assistance Program:
• A variety of confidential, personal professional services for you and your family available 24 hours a day.
• Tuition Reimbursement Program:
• Up to $1,500 for undergraduate OR Up to $3,000 for graduate level tuition per fiscal year per employee.
  
01

Please indicate your level of experience working with the public in a customer service environment: (Must be verifiable in reference to the Work History Section on your online application.)


• No experience
• Three (3) months to less than six (6) months.
• Six (6) months to one (1) year.
• One (1) to less than two (2) years.
• Two (2) years or greater.
  
  
02

Do you have a High School Diploma or GED?


• Yes; I have a High School Diploma or Higher.
• Yes; I have a GED.
• No.
  
  
03

To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.


• Yes
• No
  
  
04

I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.


• Yes
• No
• Required Question