Emergency Police/Fire Dispatcher

GENERAL SUMMARY:

Under the supervision of the Deputy Chief or other shift supervisors, receives and dispatches emergency calls. Collects and enters information from the LEIN system, performs a wide variety of administrative and clerical tasks, and interacts effectively with a wide range of public safety agencies.

ESSENTIAL JOB FUNCTIONS:

• Receives, processes and prioritizes all incoming calls and emergencies in the designated service area, and occasionally beyond. Responds to inquiries as appropriate.
• Dispatches fire, ambulance, police, animal control and public works to emergency and non-emergency calls for assistance.
• Utilizes the Michigan Law Enforcement Information Network (LEIN). Makes inquiries and enters and removes warrants, personal protection orders, and conditions of bond and other information.
• Checks LEIN system for criminal records and relays applicable information to other agencies.
• Contacts other police agencies in regard to warrants and other matters.
• Enters impounded and abandoned vehicles in the system or releases them, as appropriate.
• Assists citizens at the front desk.
• Testifies in court related to calls received, as required.

REQUIREMENTS INCLUDE THE FOLLOWING:

• A high school diploma or equivalent supplemented by vocational training in computer software and database usage.
• One year of experience as a dispatcher, preferably in a public safety setting preferred but not required.
• Ability to acquire LEIN certification as a condition of hire.
• Ability to work a seven-day, 24 hour/day operational schedule.
• Good knowledge of the laws, regulation and policies governing police department functions and other public safety processes.
• Skill in operation of standard office equipment including computers and related word processing, spreadsheet and database applications.
• Ability to establish effective working relationships and use good judgement, initiative and resourcefulness when dealing with the public and other department and County employees.
• Ability to type and enter data rapidly and accurately.
• Ability to understand and follow complex oral and written instructions.
• Ability to work effectively under stress, emergency situations, and changes in work priorities.

STARTING PAY $23.00 an Hour. DISPATCHERS ARE PART OF THE POLICE OFFICER ASSOCIATION OF MICHIGAN UNION. 12 HOUR SHIFTS (5A-5P AND 5P-5A) EVERY OTHER WEEKEND OFF.

Hiring process:

Must pass a typing test
Oral Board Interview
Pass a thorough Background investigation

How to apply:

To, apply, please send a cover letter, completed application and resume to:

City of Center Line
Department of Public Safety
Attention: Kim Costa, Executive Assistant | kcosta@centerline.gov
7070 E. Ten Mile Road
Center Line, MI 48015

To get an application, visit our website at www.centerline.gov or you can pick one up at Center Line City Hall.