What are the responsibilities and job description for the License Specialist position at City of Cedar Rapids, IA?
The City of Cedar Rapids is hiring a License Specialist to join the City Clerk’s Office. In this detail-focused role, you’ll review, process, and issue a wide range of city licenses while assisting the public with questions about policies, procedures, and code requirements. You’ll also help maintain records, track license renewals, support board and commission appointments, and contribute to the preparation of City Council materials. If you're organized, customer-focused, and enjoy working at the intersection of public service and city policy—we encourage you to apply!
About our Community
About the Position
Reviews, processes and issues numerous City licenses; assists the public in answering specific and general inquiries regarding codes, procedures and policies.
The City of Cedar Rapids does not offer sponsorship for employment authorization.
Essential Duties & Responsibilities
Job Duties and Responsibilities
- Researches and works with City staff to update City Code sections relating to licenses handled by the City Clerk’s Office
- Creates updated applications and application checklists and implements new licensing processes and procedures due to Code updates
- Documents standard operating procedures (SOPs) and creates administrative rules for assigned license types
- Assists licensees with licensing issues; tracks license expiration dates and sends renewal information to licensees; tracks required inspection approvals from City Departments and the Linn County Health Department for licensing process
- Assists with the advertisement and coordination process for vacancies on City’s boards and commissions; tracking members’ terms; accepting applications; updating website to inform of vacancies
- Assists with administrative support in preparing City Council agendas and packets and their posting and distribution
- Answers department phones and emails; receives and directs visitors
- Attends City related committee meetings and participates in discussions and recommendations
- Purchases office supplies for City Clerk’s Office; monitors and pays invoices for the City Clerk’s Office copy machines usage
- Arranges service calls and supplies for office equipment
- Performs related work as required.
Qualifications
Required Education and Experience
- At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in a related field and
- One to three years of experience in record management and customer service or
- An equivalent combination of education and/or experience
- Excellent written, verbal, and interpersonal communication skills
- Proficiency with Microsoft Office
- Ability to work collaboratively with a diverse population
Supplemental Information
Work Schedule
- Monday - Friday 8:00am to 5:00pm
Equal Opportunity/Affirmative Action Statement
The City of Cedar Rapids is an equal opportunity/affirmative action employer. All job applicants will receive consideration for employment free from discrimination on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).
Applicants with Disabilities
We respect and value people with disabilities and are committed to providing a workplace culture of disability inclusion. People with disabilities are supported during the hiring process and are encouraged to apply for employment with the City of Cedar Rapids. In support of the Americans with Disabilities Act, reasonable accommodations will be provided to those in need of assistance with the application and interview process. To request an accommodation, contact the City's Human Resources department by phone at 319-286-5000 or by email at hr@cedar-rapids.org.
We offer benefits and beyond for our employees and their families!
Multiple health insurance plans administered by Wellmark Blue Cross and Blue Shield with low employee premiums, deductibles, and co-insurance (view our benefits summaries for more information: Choice Plan and Traditional Plan- )
- Expansive Wellness Program and low cost onsite exercise facilities
- Dental Insurance with Delta Dental of Iowa
- 100% city paid basic life insurance
- Other voluntary benefits offered including vision, long-term disability, and supplemental life insurance
- IPERS Retirement - Iowa Public Employees Retirement System, with contributions of 6.29% employee/ 9.44% City (IPERS)
- Deferred Compensation (IRS Section 457) retirement programs
- Generous paid time off AND 11 paid holidays per year
- Paid Parental Leave program with 4 weeks of paid time off
- Annual salary increases, AND an annual across-the-board increase (determined by available budget)
- Longevity Pay for years of service
- Educational assistance up to $3,000 per year
- A culture that is supportive and committed to professional development opportunities
- Public Service Loan Forgiveness – Employees may qualify for the PSLF program which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer.
Salary : $3,000