What are the responsibilities and job description for the Community Service Officer (CSO) position at City of Cedar Hill, TX?
Why This Role is Valuable
How You Add Value
- Provides premier customer service to internal and external customers by responding to requests in a timely and professional manner. Conducts investigations by making contact with victims, gathering evidence such as photographs, surveillance video, witness and victim statements, producing affidavits for defendant’s arrest and filing cases with the District Attorney’s office and initiates field investigations of city code violations.
- Provides crime scene and traffic direction/control field support during investigations as well as coordinating with other agencies in joint investigations, abandoned vehicle enforcement.
- Prepares a variety of documents by gathering information and evidence, completing the appropriate forms, typing affidavits, warrants and base reports and receiving supervisor’s approval.
- Provides services to crime victims by providing information and referrals to available supportive services.
- Prepares offense and incident reports and testifies in court if necessary. Must be able to render credible testimony in a court of law
- Regular attendance required.
What You Bring to the Role
- Requires High School diploma or GED. Associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school preferred.
- At least one year of related experience preferred.
- Valid Texas Driver's License required.
- Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check, along with a detailed Pre-Employment Background.
How to Join Our Family
Complete online application at Cedar Hill City Website at www.cedarhilltx.com. The City of Cedar Hill can no longer accept actual/faxed applications. ONLY ONLINE APPLICATIONS WILL BE CONSIDERED. There are computers at the Cedar Hill Library for applicants that do not have access to a computer at home. If you are having trouble with the NEOGOV Applicant tracking site, please call the NEOGOV technical support number at 1-855-524-5627.
In compliance with the Americans with Disabilities Act, the City of Cedar Hill will make every reasonable effort to accommodate your needs. For any special requests, please call Human Resources at 972-291-5100, ext 1050.
The City of Cedar Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of genetic information in compliance with GINA, race, sex, color, religion, national origin, veteran status, age, or disability in hiring, conditions, or termination of employment. Final applicants for employment with the City of Cedar Hill are subject to drug testing and background screening.
CITY OF CEDAR HILL
285 Uptown Blvd Bldg #100
Cedar Hill, TX 75104
972-291-5100
The City of Cedar Hill's culture sets us apart from any other City in the world. We live by five very important values, which also contain many parts to make a whole. The five values we live by are High Standards, Teamwork, Premier Customer Service, Family Oriented and Fun.
Recognizing that employees are essential in the operation of our organization, the City of Cedar Hill exemplifies our family oriented values by offering a comprehensive benefits plan, supporting the present and future of our employees. Full time benefits include:
Security for the Present:
- Health Plan
- Dental Plan
- Vision Plan
- Additional Supplemental Plans
- Medical and Dependent Day Care Reimbursement Account
- TMRS Retirement Plan (Employee contributes 7% pre-tax, City provides 2 to 1 matching, vesting after 5 years, with option of retirement, at any age, with 20 years of service)
- Deferred Compensation Plans through ICMA and Nationwide
- Education Reimbursement Assistance
- Alan E. Sims Cedar Hill Recreation Center Employee Membership (Family membership discounts available)
- Zula B. Wylie Public Library Card
- Employee Assistance Program
- Longevity
- Vacation
- Sick
- 12 Paid City Holidays
