What are the responsibilities and job description for the PRINCIPAL TECHNOLOGY PRODUCT MANAGER position at City of Burbank?
OPEN COMPETITIVE RECRUITMENT
Open to all qualified candidates.
Tentative Examination Dates For This Recruitment
Week of 01/19/26 - Blind application and supplemental scoring
Week of 02/02/26 - Oral interview
Dates may change due to unforeseen circumstances. Candidates who pass each phase of the recruitment process will be notified of the official examination dates.
Under general direction, to perform a wide variety of professional duties in the planning, deployment, and support of complex technology products, architectures, and ecosystems throughout their lifecycles to ensure business goals are met and stakeholder satisfaction remains high; participate in enterprise architecture planning; define and maintain technology product roadmaps; support overall strategy and business goals; and perform related work as required.
Essential Functions
Performs a variety of planning, research, analytical, stakeholder coordination, process improvement, project management and solution design duties to facilitate development, deployment, and lifecycle management of technology solutions, architectures, and ecosystems to meet business, operational, and public service goals efficiently and effectively; serves as escalation for support activities; works with key business stakeholders, leadership, relevant experts, and other team members to research business and customer needs, define problems, ideate, prototype, test, and implement solutions; designs and improves business processes; evaluates methods of improving citizen experience, and the delivery of City services, and the efficiency and cost effectiveness of business, technical, and operational processes; prepares and maintains accurate reports and records, both manually and electronically; clearly communicates technology product requirements through epics, stories, and other pertinent documentation; applies Agile development methodologies to deliver technology solutions and business value; supervises, trains, and evaluates employees; makes effective recommendations regarding hiring, promotions, transfers, and disciplinary action as needed up to and including termination; drives on City business.
Minimum Qualifications
Employment Standards:
Knowledge of an expert level understanding of current business management theory, concepts, and techniques for process and customer experience improvement, including design thinking, benchmarking, and process reengineering; an expert level understanding of Agile software development methodologies, values, and procedures; leading design, development, and implementation of software and hardware solutions, systems, or products; an expert level understanding of software development lifecycle methods and standards; organizational development platforms and languages; software delivery and testing practices and techniques; an expert level understanding of principles and techniques of general and technical business writing; principles and practices of sound personnel management and supervision; spelling, grammar, and punctuation.
Skill in operating modern computers and related software.
Ability to develop conceptual frameworks and apply sound technology for the solution of operational and service delivery problems and issues; define and develop technology product, architecture, and ecosystem strategy and roadmaps; lead cross-functional teams and build consensus; understand business needs and work collaboratively with business stakeholders and team members; facilitate software backlog maintenance; set priorities and balance responsibilities for multiple complex initiatives; communicate effectively, both orally and in writing; prepare, maintain, and accurately complete records; establish and maintain effective working relationships with supervisors, fellow employees, and the public.
Education/Training: Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance as determined by the City. Example combination includes, but is not limited to graduation from an accredited college or university with a bachelor's degree in computer science, engineering, business management, or a closely related field, and five years of experience in progressive business systems analysis, product management, or other related work experience, including three years of supervisory experience.
License & Certificates: A valid California Class "C" driver's license or equivalent at time of appointment; a current industry recognized certification (to be determined at the time of recruitment) may be required at the time of appointment. All required licenses and certificates must be maintained throughout employment in this classification.
Supplemental Information
Desirable Qualifications: One or more certifications or equivalent experience: Project Management Professional (PMP), Scrum Master, Agile project/program management methodologies; Lean Six Sigma Green Belt certification, Design Thinking certification. A master's degree in computer science, engineering, business management, or a closely related field.
Open to all qualified candidates.
Tentative Examination Dates For This Recruitment
Week of 01/19/26 - Blind application and supplemental scoring
Week of 02/02/26 - Oral interview
Dates may change due to unforeseen circumstances. Candidates who pass each phase of the recruitment process will be notified of the official examination dates.
Under general direction, to perform a wide variety of professional duties in the planning, deployment, and support of complex technology products, architectures, and ecosystems throughout their lifecycles to ensure business goals are met and stakeholder satisfaction remains high; participate in enterprise architecture planning; define and maintain technology product roadmaps; support overall strategy and business goals; and perform related work as required.
Essential Functions
Performs a variety of planning, research, analytical, stakeholder coordination, process improvement, project management and solution design duties to facilitate development, deployment, and lifecycle management of technology solutions, architectures, and ecosystems to meet business, operational, and public service goals efficiently and effectively; serves as escalation for support activities; works with key business stakeholders, leadership, relevant experts, and other team members to research business and customer needs, define problems, ideate, prototype, test, and implement solutions; designs and improves business processes; evaluates methods of improving citizen experience, and the delivery of City services, and the efficiency and cost effectiveness of business, technical, and operational processes; prepares and maintains accurate reports and records, both manually and electronically; clearly communicates technology product requirements through epics, stories, and other pertinent documentation; applies Agile development methodologies to deliver technology solutions and business value; supervises, trains, and evaluates employees; makes effective recommendations regarding hiring, promotions, transfers, and disciplinary action as needed up to and including termination; drives on City business.
Minimum Qualifications
Employment Standards:
Knowledge of an expert level understanding of current business management theory, concepts, and techniques for process and customer experience improvement, including design thinking, benchmarking, and process reengineering; an expert level understanding of Agile software development methodologies, values, and procedures; leading design, development, and implementation of software and hardware solutions, systems, or products; an expert level understanding of software development lifecycle methods and standards; organizational development platforms and languages; software delivery and testing practices and techniques; an expert level understanding of principles and techniques of general and technical business writing; principles and practices of sound personnel management and supervision; spelling, grammar, and punctuation.
Skill in operating modern computers and related software.
Ability to develop conceptual frameworks and apply sound technology for the solution of operational and service delivery problems and issues; define and develop technology product, architecture, and ecosystem strategy and roadmaps; lead cross-functional teams and build consensus; understand business needs and work collaboratively with business stakeholders and team members; facilitate software backlog maintenance; set priorities and balance responsibilities for multiple complex initiatives; communicate effectively, both orally and in writing; prepare, maintain, and accurately complete records; establish and maintain effective working relationships with supervisors, fellow employees, and the public.
Education/Training: Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance as determined by the City. Example combination includes, but is not limited to graduation from an accredited college or university with a bachelor's degree in computer science, engineering, business management, or a closely related field, and five years of experience in progressive business systems analysis, product management, or other related work experience, including three years of supervisory experience.
License & Certificates: A valid California Class "C" driver's license or equivalent at time of appointment; a current industry recognized certification (to be determined at the time of recruitment) may be required at the time of appointment. All required licenses and certificates must be maintained throughout employment in this classification.
Supplemental Information
Desirable Qualifications: One or more certifications or equivalent experience: Project Management Professional (PMP), Scrum Master, Agile project/program management methodologies; Lean Six Sigma Green Belt certification, Design Thinking certification. A master's degree in computer science, engineering, business management, or a closely related field.