What are the responsibilities and job description for the Investigator, Office of Internal Investigations & Accountability position at City of Boynton Beach?
The Investigator, Office of Internal Investigations and Accountability, performs background and internal affairs investigations for the City of Boynton Beach. This position works under the general supervision of the Division Director of Internal Investigations and Accountability.
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Conducts investigations into allegations of improper conduct of employees that would constitute a violation of work rules or a violation of law to obtain evidence necessary to affirm or dispel the allegations of improper or illegal activity.
Investigate complex, sensitive, and multi-faceted workplace investigations involving Equal Employment Opportunity (EEO) laws, civil rights complaints, and City policy violations, such as discrimination, harassment, workplace bullying, and retaliation.
Interviews and/or interrogates witnesses, suspects, victims, and others, both cooperative and hostile, to obtain information relevant to the investigation.
Prepares and maintains complete records of the history of each case being investigated, preparing comprehensive documentation for the department with recommendations for the disposition of the investigation and disciplinary process.
Obtain and review records from the Federal Bureau of Investigation, Florida Department of Law Enforcement, Department of Justice, and State and Municipal law enforcement agencies as needed, including arrest reports, witness statements, and other documents (if applicable) to determine the level of involvement of any individual (witness, victim, suspect or perpetrator) of any crime being investigated.
Works cohesively with the City Attorney’s Office, the Office of Inspector General, the Palm Beach County Commission on Ethics, and other external investigative agencies.
Prepare detailed and complete interview statements for each person being interviewed to allow a reviewer to draw reasonable and logical conclusions about the prospective individual.
Prepares final investigation package for presentation to the Division Director, Internal Investigations and Accountability, or designee via chain of command.
Organizes all investigative material in accordance with established Department procedures.
Analyzes, monitors, and tracks investigation, employment patterns, and trends to identify potential disparity or systemic issues and propose related City-wide remedies.
Meets regularly with the Division Director of Internal Investigations and Accountability to keep them informed of the status of all investigations.
Prepares a detailed summary of adverse information based upon objective analysis and evaluation of information collected during the investigation to include background and statements from others contacted during the course of the investigation.
Completes thorough and detailed investigation packages for review and final recommendation.
Performs a variety of responsible administrative and/or clerical duties relative to the needs of the department director or designee.
Maintains confidential personnel and related files.
Additional Duties:
Performs other related work as required.
Minimum Qualifications for education and experience must be met before consideration of the following Preferred Qualifications:
COMMUNICATION COMPETENCIES
The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail and social The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail.
Effectively communicates with supervisor, employees, other departments, contractors, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously responds to inquiries for information from various individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Ability to provide high quality customer service.
Ability to effectively communicate digitally, orally, and in writing.
Ability to analyze data and identify trends.
Ability to reach consensus between individuals.
Ability to deal effectively across all levels of the organization.
Ability to quickly adapt to change and keep a flexible approach to work.
Ability to establish and maintain effective and harmonious working relationships during all interactions in the performance of duties.
Ability to provide clear direction and effectively communicate policies to eliminate or reduce potential conflicts.
Ability to create a work environment to encourage excellence, to reward performance and to embrace change
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of federal, state, and local laws, ordinances, policies, standards, regulations, and practices applicable to Title VII, ADA, ADEA, FMLA, and FLSA as they apply to workplace conduct and investigation obligations.
Knowledge of investigative methods and techniques to include interviewing and interrogation techniques.
Knowledge of due process requirements applicable to public employees, including notice, the right to respond, and impartiality obligations.
Knowledge of accepted practices for planning and conducting neutral, thorough, and legally defensible workplace investigations from intake through findings.
Knowledge of public sector ethics requirements, conflict of interest rules, and the Florida Commission on Ethics standards applicable to city employees.
Knowledge of appropriate court decisions.
Knowledge of collective bargaining agreements and personnel directives.
Knowledge of forensic tests available to the investigator.
Knowledge of word processing and the use of computers.
Ability to gather evidence from a variety of sources, to organize and analyze the evidence, and to draw conclusions from it.
Ability to type using a word processor or other computer equipment.
Ability to gather relevant information under challenging circumstances and to maintain composure during stressful situations.
Ability to read, learn, and interpret complex written laws, rules, regulations, and policies.
Ability to deal effectively with potentially hostile or dangerous persons and situations.
Ability to provide verbal and/or written testimony in court or administrative hearings.
Ability to operate a motor vehicle.
Ability to maintain confidentiality in all investigations.
PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements: Tasks require the ability to perceive and discriminate visual cues or signals. Tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed in usual office conditions with rare exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).
Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
VETERANS' PREFERENCE:
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Conducts investigations into allegations of improper conduct of employees that would constitute a violation of work rules or a violation of law to obtain evidence necessary to affirm or dispel the allegations of improper or illegal activity.
Investigate complex, sensitive, and multi-faceted workplace investigations involving Equal Employment Opportunity (EEO) laws, civil rights complaints, and City policy violations, such as discrimination, harassment, workplace bullying, and retaliation.
Interviews and/or interrogates witnesses, suspects, victims, and others, both cooperative and hostile, to obtain information relevant to the investigation.
Prepares and maintains complete records of the history of each case being investigated, preparing comprehensive documentation for the department with recommendations for the disposition of the investigation and disciplinary process.
Obtain and review records from the Federal Bureau of Investigation, Florida Department of Law Enforcement, Department of Justice, and State and Municipal law enforcement agencies as needed, including arrest reports, witness statements, and other documents (if applicable) to determine the level of involvement of any individual (witness, victim, suspect or perpetrator) of any crime being investigated.
Works cohesively with the City Attorney’s Office, the Office of Inspector General, the Palm Beach County Commission on Ethics, and other external investigative agencies.
Prepare detailed and complete interview statements for each person being interviewed to allow a reviewer to draw reasonable and logical conclusions about the prospective individual.
Prepares final investigation package for presentation to the Division Director, Internal Investigations and Accountability, or designee via chain of command.
Organizes all investigative material in accordance with established Department procedures.
Analyzes, monitors, and tracks investigation, employment patterns, and trends to identify potential disparity or systemic issues and propose related City-wide remedies.
Meets regularly with the Division Director of Internal Investigations and Accountability to keep them informed of the status of all investigations.
Prepares a detailed summary of adverse information based upon objective analysis and evaluation of information collected during the investigation to include background and statements from others contacted during the course of the investigation.
Completes thorough and detailed investigation packages for review and final recommendation.
Performs a variety of responsible administrative and/or clerical duties relative to the needs of the department director or designee.
Maintains confidential personnel and related files.
Additional Duties:
Performs other related work as required.
- Bachelor’s Degree from an accredited college or university in public administration, business administration, accounting, psychology, or related field.
- Five (5) years of experience investigating employment/workplace issues. This includes gathering, analyzing and evaluating evidence, conducting interviews, and documenting and reporting information (ex: OIG, Internal Affairs, Auditor, EEOC, etc.).
- Possess [or obtain within one (1) year of hire] certification in the field of Investigations, Compliance, Auditing, or Employee Relations
- Associate’s degree from an accredited college or university in public administration, business administration, accounting, psychology, or related field.
- Eight (8) years of of experience investigating employment/workplace issues. This includes gathering, analyzing and evaluating evidence, conducting interviews, and documenting and reporting information (ex: OIG, Internal Affairs, Auditor, EEOC, etc.).
- Possess [or obtain within one (1) year of hire] certification in the field of Investigations, Compliance, Auditing, or Employee Relations
- Must be able to pass a comprehensive background check.
- Must possess [or obtain within fourteen (14) days of hire] a valid Florida Driver's License.
Minimum Qualifications for education and experience must be met before consideration of the following Preferred Qualifications:
- Employee Relations and Investigations Certification
- Forensic Interviewing Certification
- Municipal Government Experience
- Certified Internal Auditor (CIA)
- Certified Compliance & Ethics Professional (CCEP)
COMMUNICATION COMPETENCIES
The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail and social The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail.
Effectively communicates with supervisor, employees, other departments, contractors, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously responds to inquiries for information from various individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Ability to provide high quality customer service.
Ability to effectively communicate digitally, orally, and in writing.
Ability to analyze data and identify trends.
Ability to reach consensus between individuals.
Ability to deal effectively across all levels of the organization.
Ability to quickly adapt to change and keep a flexible approach to work.
Ability to establish and maintain effective and harmonious working relationships during all interactions in the performance of duties.
Ability to provide clear direction and effectively communicate policies to eliminate or reduce potential conflicts.
Ability to create a work environment to encourage excellence, to reward performance and to embrace change
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of federal, state, and local laws, ordinances, policies, standards, regulations, and practices applicable to Title VII, ADA, ADEA, FMLA, and FLSA as they apply to workplace conduct and investigation obligations.
Knowledge of investigative methods and techniques to include interviewing and interrogation techniques.
Knowledge of due process requirements applicable to public employees, including notice, the right to respond, and impartiality obligations.
Knowledge of accepted practices for planning and conducting neutral, thorough, and legally defensible workplace investigations from intake through findings.
Knowledge of public sector ethics requirements, conflict of interest rules, and the Florida Commission on Ethics standards applicable to city employees.
Knowledge of appropriate court decisions.
Knowledge of collective bargaining agreements and personnel directives.
Knowledge of forensic tests available to the investigator.
Knowledge of word processing and the use of computers.
Ability to gather evidence from a variety of sources, to organize and analyze the evidence, and to draw conclusions from it.
Ability to type using a word processor or other computer equipment.
Ability to gather relevant information under challenging circumstances and to maintain composure during stressful situations.
Ability to read, learn, and interpret complex written laws, rules, regulations, and policies.
Ability to deal effectively with potentially hostile or dangerous persons and situations.
Ability to provide verbal and/or written testimony in court or administrative hearings.
Ability to operate a motor vehicle.
Ability to maintain confidentiality in all investigations.
PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements: Tasks require the ability to perceive and discriminate visual cues or signals. Tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed in usual office conditions with rare exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).
Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
VETERANS' PREFERENCE:
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.
Salary : $58,146 - $87,218