AR Specialist II

Summary Statement

AR Specialist II coordinates and processes accounts receivable for assigned departments. Responsible for billing customers based on contracts or services rendered, AR payment application or cash receipting, cash handling, bank deposits, and POS reconciliation. Works independently following established guidelines and under general direction.

Essential Functions

• Ensures compliance with the City's Accounts Receivable and Cash Handling policy as it relates to assigned departmental transactions. Prepares cash receipts or conducts cash audit for transactions processed at point of sale and miscellaneous deposit transactions, determines account coding, identifies overages and shortages. Coordinates with Treasury and/or Accounting to match deposits and credit card transactions in compliance with established accounting standards. Complex research using payment processor software to investigate credit card settlement issues, and problem resolution. Field chargeback disputes, furnish receipts and strive to collect reimbursement for chargebacks. Applies various types of payments in the software system. Makes bank deposits. Performs collection efforts on past due balances in compliance with City collections standards.
• Coordinates with operational or finance manager to understand complex contracts, memorandums of understanding or resolutions, for details affecting receivables. Performs accounts receivable functions including: customer setup; complex calculations for billing preparation; generates invoices in receivable system; mails invoices to customers; runs Aging Reports or tracks receivables for timeliness and follows up as needed; supports requisite management review
• Performs financial support by researching accounts, reconciling, accrual and journal entry corrections, and tracks donations or other special payments. Fields inquiries from both external and internal customers using multiple and various software, tools and techniques.
• Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Required Knowledge, Experience, And Training
High school diploma and two years of experience in accounts receivable processing.

Knowledge of accounting principles and practices, computerized accounting systems and software.

Ability to

• apply accounting principles to resolve problems
• use spreadsheet software at an intermediate level
• accurately perform complex mathematical calculations
• use accounting software; prepare reports
• establish priorities and organize workload
• research and analyze data
• communicate effectively verbally and in writing
• establish methods, procedures, and internal controls to maintain accounts receivable
• complete tasks under time constraints and strict deadlines
• maintain accurate and detailed accounting records
• reconcile complex, high volume accounts
• work independently or with minimal supervision
• exercise good judgment
• interpret and follow City code, policies, regulations and procedures
• recommend solutions and correct problems
• display an attitude of cooperation and work harmoniously with all levels of City of Boise employees and public
• communicate effectively in the English Language at a level necessary for efficient job performance
• maintain confidentiality with sensitive documents or information
• complete assignments in a timely fashion
• understand and comply with all rules, policies and regulations
• maintain prompt and regular attendance
• perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.
  
  Preferred Knowledge, Experience, And Training
  Associate’s or Bachelor’s Degree in Finance, Accounting or related field or four years experience in accounts receivable processing. Governmental accounting experience is a plus.
  
  Experience transacting admissions or sales in a high volume POS with tendering of cash, gift cards and credit cards. Cash handling, bank deposits and bank reconciliation for cash and credit cards preferred.
  
  Special Requirements
  Applicants must be able to pass:
  
  City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision. Employees will sit. Position requires hand/finger dexterity.

Working Environment
The work environment will include inside conditions.