Transit/Paratransit Operator (Bus Driver)

The City of Billings is seeking a Transit/Paratransit Operator (Bus Driver) to provide transit services to the citizens of Billings. Under general supervision, this position safely and efficiently operates a transit system vehicle over designated routes and for special events according to schedule or manifest; provides prompt and courteous customer service including attending to transit-related passenger needs; provides information to the public; collects and verifies fares; and communicates regularly via two-way radio with other employees and management.

Salary Range: $23.1019 per hour (Step 1) without CDL License, $24.2469 per hour (Step 2) with CDL License or after completion of training. Salary reflects Step 1 and Step 2 of a 7-step pay scale.

Work Schedule: The work schedule may vary from day to day.

Essential Duties And Responsibilities

• Safely and efficiently operate a transit system vehicle over designated routes and for special events according to schedule, or manifest.
• Use alternate routes when necessary and approved.
• Read, understand, and follow applicable schedules and routes.
• Utilize a mobile data terminal for trip manifests, for fixed-route and paratransit operations, and other transit related activities.
• Pick up, transfer, and discharge passengers at various locations in accordance with schedule times and trip manifest.
• Communicate professionally with other transit operators to coordinate passenger transfers and other issues as needed.
• Collect fares, verify pass eligibility, and assist passengers with fare related issues.
• Maintain a variety of operational records including passenger counts with lift and bike rack deployments, pre-trip and post-trip records, and mileage.
• Prepare tabulations and summaries.
• Conduct surveys as required.
• Report driving hazards, vandalism, and incidents encountered on route.
• Communicate professionally with dispatch, maintenance, and Transit Supervisors to report situations, request assistance, and request instruction.
• Occasionally communicate with law enforcement, medical, and other emergency personnel.
• Perform pre-trip and post-trip inspections of vehicles.
• Report problems, repair needs, and other issues to ensure vehicle is safe and prepared for operation.
• Perform cleaning of interior and exterior of vehicles and facilities as directed.
• Utilize drive through vehicle wash bay.
• Perform a variety of building and grounds maintenance duties including snow removal as directed.
• Exhibit an understanding of and adhere to all applicable safety, security, and operational policies as well as applicable local, state, and federal regulations and requirements.
• Report for duty on short notice as required.
• Maintain fitness for duty and availability when on standby.
• Serve as a responsible team member.
• Display regular and consistent attendance and punctuality.
• Assist in the training of new employees.
• Greet passengers and maintain a friendly attitude; maintain order among passengers.
• Attend to transit related special needs of passengers including seniors and individuals with disabilities.
• Make reasonable accommodation as necessary.
• Operate mobility device restraints and all types of vehicle lifts and ramps.
• Assist with loading passengers using mobility devices as necessary.
• Promote a positive public relations image.
• Recognize the transit operator position as a public servant and treat all passengers with dignity and respect, while using effective customer service skills.
• Provide accurate information to passengers and the public.
• Answer questions regarding routes, policies and regulations, City and business locations, and other questions or direct passengers to the appropriate source for answers.
• Perform other duties as assigned.
  
  

Required Qualifications & Skills

• High school diploma or equivalent.
• A State of Montana Class B, Type 2 commercial driver's license with no air brake restrictions, a d passenger endorsement or must be obtained within ninety (90) of employment.
• Must be able to pass a pre-employment drug test, Federal and State criminal history background check, and a driving records check.
• Strong interpersonal skills.
  
  

Preferred Qualifications & Skills

• Experience with city government and knowledge of city transit operations.
• Two (2) or more years of combined professional driving education and experience, experience.
  
  

Equal Opportunity Employer.