Community Services Specialist

At the Arcadia Police Department, making a positive difference is the guiding principle that shapes our decisions. The belief that every member of our team has the ability to positively impact the community is entrenched at the core of our organization.

We are forward-thinking problem solvers that are rooted in tradition. Our diverse team values professionalism, integrity, work ethic, positive attitude, and camaraderie.

If you are interested in embarking on the journey of serving the public as a Community Services Specialist, we welcome and encourage your application. Come join and experience what it is like to serve a community that supports and appreciates its Police Department. 

• CalPERS retirement plan

• Three tier monthly benefit allowance of up to $1,800

• City paid Vision Plan for employee and family

• City paid Life Insurance, Accidental Death & Dismemberment, and Long-Term Disability

• Expected salary increases of:

  • 6% effective 07/01/2025

  • 5% effective 07/01/2026

• Tuition reimbursement/advancement upon completion of probationary period
• Bilingual pay

SELECTION PROCESS
Chief’s Interview – The Chief of Police and Arcadia Command Staff will meet and interview candidates to determine their readiness to join the Arcadia Police Department.
Background Check – An extensive background check will be conducted to ensure that candidates meet the high standards set forth to join the Arcadia Police Department.
Medical Examination – Candidates who successfully pass the background process undergo a medical evaluation to assess their ability to perform the essential duties of the job.

DEFINITION
Under general supervision, the Community Services Specialist performs a variety of duties within the assignments of Court Liaison Specialist, Training Coordinator, and Community Affairs Specialist. Appointment to these assignments is based on current vacancies and reassignment or movement within these assignments is at the discretion of the Chief of Police.

SUPERVISION EXERCISED

Exercises no supervision.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

Perform clerical duties in other sections and bureaus within the Department as assigned.

Respond to questions and concerns from the public, staff, and outside agencies.

Assume responsibility for coordinating and executing the work of a specified assignment or combination of assignments, depending on the needs of the Department and as determined by the Chief of Police.

When assigned as Court Liaison Specialist:

Responsible for processing and preparing misdemeanor cases for review by the District Attorney’s Office.

Responsible for processing and preparing all cases related to violations of the Arcadia Municipal Code for review by the City Attorney’s Office.

Convey official documents, packages, and message delivery to the District Attorney’s Office.

Ensure compliance with discovery requests to include compiling copies of reports, Police Officer notes, evidence, body worn camera footage, surveillance video footage, and other information requested by the court

Provide subpoena service to Police Officers, witnesses, and victims.

When assigned as Training Coordinator:

Responsible for coordinating and implementing all aspects of the Police Department training program for all sworn and non-sworn staff.

Manage registration, travel arrangements, and billing for training costs; receive and process all reimbursement requests related to trainings.

Maintain training records in a Police Department training management system.

Ensure staff complies with Peace Officer Standards and Training requirements, specialized training, and/or mandated training.

When assigned as Community Affairs Specialist:

Responsible for the creation, development, implementation, and preservation of the Police Department’s Community Outreach program.

Performs a variety of public outreach and community relations activities to include, but not limited to, National Night Out, summer concert/movie events, and holiday events.

Facilitate, coordinate, and participate in Neighborhood and Business Watch programs, meetings, and activities.

Distribution of neighborhood watch and crime victim information.

Responsible for disseminating information to the public regarding crime prevention, including pamphlets, social media posts, and other means of communication. 

Develop and maintain contacts with various community groups, business leaders, organizations, and the general public to foster and promote positive police relations.

Assist with community engagement through a variety of social media platforms by coordinating with the Department’s social media team.

OTHER JOB RELATED DUTIES

Perform related duties and responsibilities as assigned.

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Knowledge of:

Basic law enforcement functions and organization.

Principles and practices used in dealing with the public.

Modern office practices, methods, and computer equipment.

Principles and procedures of record keeping.

Basic civil and criminal statutes.

Safe driving principles and practices.

Skill to:

Operate modern office equipment including computer equipment.

Operate a motor vehicle safely.

Minimum Qualifications:

Any combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. The incumbent will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. A typical example includes:

Experience:

Two years of experience in a law enforcement environment or similar field.

Training:

Equivalent to the completion of the twelfth grade.

License or Certificate:

Possession of a valid California driver's license is required at the time of appointment and for the duration of employment.

Special Requirements:
Essential duties require the following physical skills and work environment:

Ability to sit, stand, walk, kneel, crouch, stoop, squat, crawl, twist, climb, and lift 50 lbs.; ability to travel to different sites and locations.

Application:

A fully completed online application is required to be submitted.  Incomplete, late, emailed, faxed and hard copy applications are not accepted.  Resumes are not considered in lieu of the required online employment application.  All certificates, resumes, cover letters, and other documents requested by the City for the position advertised, must be uploaded with your online application.

The Selection Process:

Those candidates who are determined to be best qualified based upon the information presented on the application materials will be invited to continue in the selection process which may include a qualifying written or performance evaluation and will include an interview weighted 100%. The City reserves the right to limit the number of interviews conducted. Candidates will be notified via e-mail or telephone if they qualify to move to the next step in the selection process. The interview score will determine ranking on the eligibility list and will remain in effect for one year.

Pre-employment background and medical examinations are additional requirements for hire.  Failure on any part of the selection process will result in removal from the recruitment process.  Please Note:  If you have a disability that may require an accommodation in the selection process, please notify Human Resources in writing when you submit your application.

Salary : $56,064 - $69,972