Library Volunteer - Job Search Assistant

OVERVIEW and iMPACT:
Volunteer Job Search Assistants at the Appleton Public Library (APL) provide help to people searching for jobs for a variety of career and employment-related needs. APL offers free access to study rooms, computers with internet, and wi-fi, so volunteers can provide individual assistance to people seeking assistance. Volunteers are available at the library to assist job seekers with job searches, online applications, building a resume and cover letter, learning new skills (upskilling) using our FREE digital resources such as Gale Courses and Mango Languages, and exploring career changes.

Examples of Duties

RESPONSIBILITIES and EXPECTATIONS:

• Providing employment assistance, training, and resources to people looking for work

• Teaching patrons to set up accounts and use online resources for employment, training, and education:

• Job search sites (i.e., Job Center, Indeed, etc.)

• APL upskilling resources (i.e., Gale Courses, Mango Languages)

- Community resources (i.e., 2-1-1, community bulletin board, jobs/career/business bulletin board)

• Finding résumé templates and/or assisting with creating résumés

• Listening attentively and asking open-ended questions to help patrons identify and articulate job skills

• Printing, scanning, and copying on public APL devices

• Providing library directions (i.e., bathrooms) and hours

Typical Qualifications

QUALIFICATIONS and COMMITMENT:

• Passionate about helping others in our community

• Respectful and non-judgmental of individuals from diverse backgrounds, cultures, and abilities

• Able to provide friendly, patient, and non-judgmental instruction and assistance

• Proficient with a variety of computer skills:

• Navigating websites and search engines

• Microsoft Office suite

• Various Internet browsers (Chrome, FireFox, Edge, etc)

• Computers, tablets, and smartphones

• Able to work a weekly 2 hour shift

• Bilingual helpful but not required

• Training will be provided