What are the responsibilities and job description for the CyRide Part-time Office Worker position at City of Ames?
The City of Ames has an exciting opportunity for a Part-time Office Workers to provide support to CyRide!
Under general Supervision, performs a wide variety of office clerical tasks, including typing, filing and answering the telephone. Meet the public, provide scheduling information and respond to inquiries or requests; greet and screen visitors and give directions as required. Sell bus passes and tickets; receive money and issue receipts. Assist with lost and found. Enter data into computer programs and perform related work as required.
We are looking to fill this position with candidates who can work one of the following shifts per week, Monday through Friday (less than 20 hours per week), on an ongoing basis.
Shifts:
7:30 AM – 10:00 AM Monday - Friday
10:00 AM - 12:00PM Monday - Friday
8:30 AM – 12:00 PM Monday - Friday
Applications submitted for this position by the application deadline may be considered for other openings in this classification for up to 6 months.
This position is an ongoing, part-time, less than 20 hours per week position that is not benefit or paid leave eligible.
This posting is open until filled.
First review of applications will take place November 17, 2025.
Perform a wide variety of office clerical tasks, including typing, filing and answering the telephone. Meet the public, provide scheduling information and respond to inquiries or requests; greet and screen visitors and give directions as required. Sell bus passes and tickets; receive money and issue receipts. Assist with lost and found. Enter data into computer programs and perform related work as required.
Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement; inspiring creativity and innovation; being customer driven; making data-driven decisions; championing employee involvement; striving for excellence; having fiscal stewardship; acting with honesty and integrity; exhibiting leadership; choosing a positive attitude; respect and dignity for one another; promoting safety and wellness; and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment. Required Education and Experience:
High school diploma, HiSet or GED.
Preferred Experience:
* Office clerical tasks and responsibilities, including general knowledge of a typical operation and customer service.
* Experience and comfortability working with computer systems including Microsoft products, phone systems, handling cash or payments, and knowledge of bus schedules.
* Experience working with the City of Ames and/or CyRide or another transit organization.
Knowledge, Skills, and Abilities:
Knowledge of modern office practices and procedures including the utilization of automated technology to enhance office efficiency and effectiveness; considerable knowledge of departmental policies and administrative requirements as they affect clerical operations and responsibilities.
Skill in written and oral communication. Skill with word processing and other office software; skill in operating a computer terminal, phone system and other standard office equipment.
Ability to exercise sound, independent judgment in applying policies and procedures to routine situations; ability to establish and maintain effective working relationships with co-workers at all levels, customers and the general public. Ability to take initiative to resolve challenging issues and leverage resources as needed.Physical and Environmental Characteristics:
Examples of Equipment Used on the Job: Computer terminal and hardware; a variety of word processing, spreadsheet, database, presentation, and specialized software; general office equipment such as copier, files and file cabinets, photocopy machine, and calculator; communications equipment such as telephone and fax machine.
Required Physical Activities: Talking, hearing, walking, reaching, grasping, pushing, pulling, repetitive motions, stooping, kneeling, crouching, standing, sitting, and finger dexterity.
Physical Characteristics of Work: Work requires sitting and/or using various computer equipment approximately 90% of the time, and standing and/or walking 10% of the time. Frequently requires the exertion of up to 10 pounds of force, and infrequently requires the exertion of 10 – 50 pounds of force to lift or otherwise move objects.
Vision Requirements: The minimum standard for those whose work deals with preparing and analyzing data and written information, using a computer terminal, and/or extensive reading.
Environmental Conditions: For most positions in this classification, the worker is not substantially exposed to adverse environmental conditions. In some positions, the worker may be subject to noise, vibration, mechanical hazards, electrical hazards, chemical hazards, or atmospheric conditions that affect the respiratory system or the skin.
Selection Process:
The selection process consists of an evaluation of education and experience (including responses to supplemental questions), a phone interview (depending on the number of candidates), panel interview, and completion of references and a criminal background check, which includes a sex offender registry check. All candidates will be notified by email of their application status.
Preference may be given to candidates possessing qualifications above the minimum.
Salary : $12