What are the responsibilities and job description for the Recreation Assistant position at City of Allen?
RECREATION ASSISTANT at The Aquatic Center
Earn $15.44 - $22.40 per hour AND play for free!
Work here, play here! All employees enjoy free access to Allen Recreation Facilities while on the team.
Check out The Aquatic Center!
Recreation Assistant – Be the Friendly Face of Summer Fun!
Do you love helping people, staying organized, and being part of an energetic team? The Don Rodenbaugh Aquatic Center is looking for friendly, dependable Recreation Assistants to help keep things running smoothly this summer while creating a welcoming experience for everyone who walks through our doors!
You’ll be the go-to person at the front desk—answering questions, supporting programs, and helping our community make the most of our Aquatics Center and fitness facilities.
What You’ll Get
- A fun, fast-paced summer job where no two days are the same
- Hands-on experience in customer service, administration, and recreation operations
- Training and support to help you succeed
- FREE access to Allen Recreation Facilities while employed
- A supportive, upbeat team that loves what they do
What We’ll Get
- A friendly, dependable, and customer-focused team member who enjoys helping others and creating a welcoming environment
- A responsible and detail-oriented individual who can accurately assist with registrations, payments, and front desk operations
- A positive, team-oriented employee who supports daily operations, opening and closing procedures, and helps keep the facility safe, clean, and organized
- A professional communicator who works well with the public, coworkers, and supervisors
Apply today and help us create a summer full of smiles!
Steps to Become a Recreation Assistant
1. Apply- Complete and submit your Camp Counselor application online.
- Schedule a virtual interview between March 1, 2026, and March 14, 2026, or
- Attend an in-person interview at our Hiring Fair on Saturday, March 28, 2026, from 9:00 am to 1:00 pm at the Allen Senior Center (451 St. Mary Dr., Allen, TX 75002). Learn more about the Hiring Fair.
Next Steps
- Selected candidates will receive follow-up information regarding hiring requirements and training.
Next Steps
Selected candidates will receive follow-up information regarding hiring requirements and training.
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.- Provides customer service by greeting members, answering and directing phone calls, providing facility information, including class schedules, hours of operation and policies, distributing equipment, supervising member activities within facility and by answering member questions and concerns.
- Registers citizens for classes, camps and activities by operating membership software, entering data, taking payments, filing records and providing members with pertinent information regarding the facility and registration.
- Processes POS transactions by operating ACTIVE Software, entering and recording sales transactions and taking payments.
- Registers citizens for membership by operating ACTIVE software, ensuring necessary paperwork is completed and filed, entering information into computer system and accepting payments.
- Assists in opening and closing facilities by organizing front desk work area, accounting for cash levels and printing reports for reconciliation of check/cash levels and record of daily transactions.
- Maintains facility, interior and exterior, by reporting complaints and problems, making calls for repair, handling customer complaints where appropriate.
- Provides various administrative services by ensuring safety in front lobby, assisting with development of brochures, signs and other marketing tools, maintaining adequate levels of supplies and marketing tools, assisting with special events and providing clerical based services.
Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:
- High School diploma or equivalent with no prior relevant work experience.
- Valid Class C Driver's License
- CPR/First Aid Certification or ability to obtain within fourteen (14) days of hire (training provided)
- Food Handlers Certification or ability to obtain within fourteen (14) days of hire (training provided)
- Customer service practices and principles in public-facing environment
- Recreation and facility operations, including class registration, activity scheduling, and equipment distribution
- Point of Sale (POS) and membership systems, especially ACTIVE software for transactions and registrations
- Administrative procedures, including filing, recordkeeping, and basic office operations
- City policies and safety protocols related to public facilities
- Marketing basics, such as signs, brochures, and event materials
Skilled in:
- Delivering courteous, responsive customer service in person and over the phone
- Accurately handling transactions, including cash, check, and card payments
- Using computer software for registration, data entry, and front desk operations
- Managing multiple tasks in a fast-paced recreation or community center environment
- Assisting with event and facility operations, including set-up, clean-up, and participant support
- Resolving customer concerns professionally and referring issues as needed
- Maintaining a safe, clean and organized environment for both staff and patrons
THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.
Salary : $15 - $22