Information Systems Analyst

The City of Albany is seeking an Information Systems Analyst to join our team!

Full-time opportunity and an hourly rate up to $ 63.73

Under general supervision, provide broad information and systems support to City departments and staff; acts as our technical expert who evaluates, recommends, acquires and installs hardware and software; coordinates service, installation and maintenance by vendors; assists in the development and administration of information systems budgets.

This position will be responsible for managing and optimizing Microsoft Active Directory for Windows Domain Networks, utilizing PowerShell scripting for automation, and collaborating with various stakeholders to implement and maintain effective IT solutions.Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Click here for detailed job description. 

• Support City staff and departments in the use of personal computers, telecommunication and network hardware and software; troubleshoot hardware and software problems; install computer, telecommunication and network hardware and software.
• Assist in the development and implementation of a comprehensive maintenance program for computers, telecommunication and network systems. 
• Assist in the coordination of systems analysis and optimization including upgrades, network use, shared databases, systems services and maintenance.
• Analyze information system needs; make recommendations for acquisitions, modifications and/or applications on a project, department or staff basis.
• Research, compile and analyze complex data and problems; provide technical and administrative reports; prepare written correspondence as necessary; provide periodic reports on activities; attend departmental, interdepartmental, project and user group meetings as required.
• Troubleshoot and resolve problems on the local and wide area networks, including five remote sites.
• Analyze, detect, identify and correct complex systems software or hardware deficiencies.
• Determine the proper installation parameters for software and hardware for smooth integration and efficiency in relation to the enterprise system and network.

Technical Skills: 

• In-depth knowledge of Microsoft Active Directory, Windows Server 2016 or higher, Microsoft 365, Microsoft Entra ID, DHCP, DNS, WSUS, patch management, enterprise class anti-virus software.
• Experience in MS SQL, VoIP administration, enterprise backup solutions, external DNS technologies.
• Understanding of virtualized environments, NAS, mobile platform support (iOS and Android).
• Experience with LAN technologies, topologies and protocols (TCP/IP, OSI Model, SSL, IPSEC, LDAP).
• Proficient in PowerShell scripting for automation and system administration. 

Minimum Qualifications:
Any combination of experience and education that would likely provide the required knowledge, abilities and skills is qualifying.  A typical background that would likely provide the required knowledge, abilities and skills would consist of the following:

•  At least two years of relevant professional Information Technology experience that demonstrates the knowledge and ability to perform the essential duties.
• Work experience in a local government environment (highly desirable).
• Equivalent to a graduation from a four-year college with major coursework in computer science, information technology, network administration or related fields. 
• Certificates in MCSA/MCSE Window Server and Azure PowerShell.

Other Requirements: 

• Sufficient strength and coordination for lifting, pushing, pulling and/or carrying the weight of computer systems equipment.  
• Requires bending, stooping and/or crawling in order to install or repair computer systems hardware.  
• Requires hand/eye coordination and manual dexterity for taking apart casings, installing parts and reconnecting computer systems hardware. 

Interested individuals are encouraged to apply online today! All completed applications will be reviewed. The most qualified candidates will be invited to participate in the selection process which will be communicated through your application portal.

Typical applicant process:

1. Submit application: 
2. Virtual Interview for passing candidates: 
3. In Person Department Interview for passing candidates:
4. Place on Eligibility List 
5. Pre-Employment Process (includes a live scan background and reference check). 

The information listed above is subject to change and does not constitute either an expressed or implied contract.  The City of Albany is an equal opportunity employer and does not discriminate against race, color, gender, gender identity, religion, national origin, age, sex origin or disability.  In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at hr@albanyca.org.

Salary : $103,854 - $132,558