What are the responsibilities and job description for the Senior Wire / ACH Specialist position at City National Bank of WV?
City National Bank is a multi-award-winning and highly successful financial institution committed to delivering exceptional service to our customers—and that commitment extends across every role in our organization. We’re looking for talented individuals who share our dedication to excellence and understand the vital role customer service plays in everything we do.
Why choose City National Bank? At City, we understand that our employees are our greatest asset. That’s why we offer an inclusive and supportive work environment where you can thrive both personally and professionally. Here’s what sets us apart:
- Commitment to Excellence: We aim for excellence in everything we do. By joining our team, you’ll be part of an organization that constantly strives for innovation and improvement—always with the customer experience in mind.
- Career Growth Opportunities: We believe strongly in providing support for you to grow your skills and build a successful career. You will have opportunities to learn and advance within our organization with comprehensive training programs and ongoing professional development.
- Competitive Compensation and Benefits: In addition to a competitive salary, we offer paid time off, paid parental leave, medical, dental & vision coverage, and a 401(k) match.
- Strong Company Culture: Our employees are the heart of our organization. We foster a positive, inclusive culture where collaboration thrives and every team member contributes to delivering exceptional service—whether directly or indirectly supporting our customers.
Summary Description
Responsible for daily settlement of correspondent accounts including the FRB account, ACH processing, CCM Customer support and ACH reconcilement. Rotates monthly into assigned ACH or wire transfer function. The Senior Wire Transfer/ACH Specialist works closely with management to implement procedures, and provide leadership in supervising and developing employees. Works closely with customers in a sales and ongoing product support capacity
Essential Functions
- Responsible for daily settlement with FRB and Correspondents
- Reports local clearing totals
- Processes incoming and outgoing wires
- Provides customer support for CCM Prod
- Performs Sales/Training CCM Customers
- Performs Loan Department ACH origination
- Responsible for ACH processing
- Performs ACH reconcilement for FRB&DDA
- Verifies prenotes/DNE
- Process affidavits
- Handles Branch and customer calls
- Provides day-to-day coaching, counseling and development to employees
- Adherence to all regulatory compliance policies and procedures
Position Requirements
- High school diploma or GED
- Reconcilement experience
- Previous sales or supervisory experience
- Work is generally performed indoors in environmentally controlled conditions
- Typically the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying of light items in the course of the work
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Critical Skills/Expertise
- Good organizational skills
- Strong attention to detail
- Computer proficiency
- Excellent communication skills
- Good leadership abilities
- Excellent customer service and sales skills
Schedule
Monday through Friday
Join City National Bank and become part of a team where every role plays a part in creating outstanding customer experiences. We look forward to hearing from you!
City National Bank is an Equal Opportunity Employer.