What are the responsibilities and job description for the Fraud Analyst position at City National Bank and Trust?
City National Bank and Trust
Job Description: Loss Prevention Associate
Department: Loss Prevention
Status: Full Time
Description
This is a full-time position responsible for minimizing the bank’s exposure to loss from fraudulent activity. This individual performs a variety of duties and assumes responsibility for monitoring and reviewing fraud items on customer accounts or received by the bank.
Responsibilities
PI285702163
Job Description: Loss Prevention Associate
Department: Loss Prevention
Status: Full Time
Description
This is a full-time position responsible for minimizing the bank’s exposure to loss from fraudulent activity. This individual performs a variety of duties and assumes responsibility for monitoring and reviewing fraud items on customer accounts or received by the bank.
Responsibilities
- Responds to and investigates all reports of external fraudulent activity to include: Visa, ATM, checks, loans and branch transactions.
- Provides assistance, supports and responds to questions and information needed by bank personnel regarding fraudulent activity.
- Assists with preparation of monthly reports.
- Tracks fraud and reports losses and recoveries monthly.
- Assists in daily monitoring of bank fraud detection systems and partner with other team members with respect to analyzing data and determining fraud trends and developing of fraud schemes.
- Provide consistent quality service to both internal and external customers to meet or exceed bank standards.
- Detect potential or actual fraudulent transactions through analysis of large volumes of transactional data.
- Working knowledge of MS Windows/MS Office (Word, Excel, Outlook) with an aptitude for learning other systems
- Be self-motivated, ability to work independently or in a team, and handle change while being detail oriented
- Intermediate reasoning and communication skills
- Ability to abide by necessary state and federal regulations
- Maintain a high level of confidentiality and exercise independent judgment and analysis
- Be able to sit for extended periods of time with the ability to work in a cubicle environment
- High school degree or equivalent plus 1-year office/administrative experience; previous Fraud, Compliance or banking experience is highly preferred
- Constant use of computer screens
- Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
- Ability to sit for long periods of time
- Long periods of typing and repetitive motion
- Close vision and ability to adjust focus
PI285702163