General Manager at City Lit Books

City Lit Books in Chicago, IL is looking for one general manager to join our team. Located on 2523 N. Kedzie Blvd., we are a cozy, independent bookstore that values staff and community engagement.

Our ideal candidate is self-driven, enthusiastic, and reliable with preferred retail experience and book industry knowledge. We are looking for someone who is passionate about indie bookstores, people, and fun! A sense of humor is a must.

Responsibilities

• Oversee daily business operations, including staff scheduling, training and task delegation
• Keep current on trends in publishing and new releases
• Manage store inventory, including ordering (in collaboration with owner) & receiving; work with publishers and distributors to recover credit for damages and shortages
• Facilitate and track special orders
• Maintain excellent customer service standards, provide book and purchase recommendations to customers and and act as mentor for staff
• Coordinate store events, including book clubs, author appearances, and storytimes. Work with owner on publicity, social media, and website updates.
• Manage profit and loss figures

Qualifications

• Excellent written & verbal communication skills to effectively connect with customers, coworkers and owner
• Positive attitude, ethics, and integrity
• Ability to manage a fast-paced, high-volume, clean, customer-focused workplace
• Strong time-management and team-building skills; ability to multi-task, prioritize, and organize

Benefits include generous employee discount, health insurance availability, sick pay.

We are looking forward to receiving your application. No phone calls, please. Thank you.

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