What are the responsibilities and job description for the Server/Waitstaff position at City Lines Bar and Grill?
City Lines Bar and Grill is an American-themed elevated casual restaurant with a bar, a large dining room, and two great patios. Our restaurant is owned, operated, and managed by people who have spent their entire careers in the restaurant industry. We have seasonal food and cocktail menu changes. We consider ourselves a family and work together as one team. We are constantly trying to find new ways to improve the way we do business and keep up with the new trends in the industry to ensure a great place to work for our employees and a great place to visit for our guests.
Please apply if this sounds like the kind of place you would like to call home. We are currently looking for a full-time and part-time waitstaff.
Responsibilities
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Requirements
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- A high school diploma is a plus but not required
Frequently asked questions
What does a Server do?
A Server takes orders, answers questions about food and drink options, and provides exceptional customer service with a pleasant demeanor.
What are the duties and responsibilities of a Server?
A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time.
What makes a good Server?
Being a great Server is about being attentive to the needs of their guests. They must have excellent listening skills and be detail-oriented since they have to understand exactly what people want. They also need to ask the appropriate questions to deliver the best service possible.