What are the responsibilities and job description for the Sr Budget Analyst- Consumer Experience Delivery (CXD) position at Citizens?
Description
If you have flair for finance, business, and Agile delivery, this could be the job for you. The Consumer Experience Delivery Sr Budget Analyst position is part of the CXD Town Management team, responsible for managing our capital budget, resource tracking, as well as various data and analytics to support the town. The Senior Project Manager is adept at balancing program needs against budgets and partnering with the key team members including EOs, Neighborhood, and technology partners.
Primary Responsibilities Include
Required Skills/Experience:
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Posting End Date: 05/28/2026
If you have flair for finance, business, and Agile delivery, this could be the job for you. The Consumer Experience Delivery Sr Budget Analyst position is part of the CXD Town Management team, responsible for managing our capital budget, resource tracking, as well as various data and analytics to support the town. The Senior Project Manager is adept at balancing program needs against budgets and partnering with the key team members including EOs, Neighborhood, and technology partners.
Primary Responsibilities Include
- Partner with consumer strategy, finance and the Town Management team members to reconcile monthly spend against budget and forecasts
- Assist with actively managing resource alignment and forecasting, ensuring timely hiring and resource movement across teams as needed
- Proactively identify opportunities for improved budget management and propose options to maximize opportunities
- Assist with quarterly town level reporting including capital & resource reporting
- Track SOW spend and assist with contract origination, renewal, termination, and amendments
- Partner with Neighborhood Leads and Experience Owners to track progress against roadmaps and corresponding goals
- Partner closely will Agile tools team to ensure the town is utilizing tools effectively and optimizing automation and reporting
- Assist in managing Town OpEx budget by partnering with finance
Required Skills/Experience:
- 3-5 Years of consumer banking/financial products and business processes preferred
- Experience financial and vendor management
- Knowledge of Agile Delivery methodology, as well as Jira, Confluence, and MS Teams
- Ability to collaborate effectively, take initiative and work as part of a team
- Strong attention to detail
- Excellent written and verbal communication skills, across all levels of management
- Ability to identify anomalies and trends in data and independently take action to mitigate risk or optimize outcomes
- Ability to work in a fast-paced environment and balance/prioritize requests
- Flexibility and ability to acquire new skills to keep pace with changing systems and processes
- Knowledge of Appito, Target Process, ARDM, Oracle, and Jira
- Advanced Excel skills, proficient working with large data volume
- Prior experience with Agile Delivery as Product Owner, Scrum Master, or finance support role.
- Either 3 years of experience as described above and/or a BA/BS in Business, Finance, or a related field
- Hours per Week: 40
- Work Schedule: M-F 8-5, This is a hybrid role (3 days on site) from our Johnston RI or Westwood MA Office locations.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Posting End Date: 05/28/2026