Digital Communications Coordinator

The Citizens Utility Board (CUB), a membership-based organization and one of Illinois’ premier consumer groups, has an opening for a full-time Digital Communications Coordinator. This is an exciting opportunity to be part of developing e-newsletter campaigns to fight utility rate hikes, educate consumers about clean energy, protect consumers from energy rip-offs and advocate for consumer-friendly ways to fight climate change.

Why people like to work at CUB:

• Health, dental, and vision insurance.
• Company-paid life insurance.
• 401K with company match.
• Generous PTO.
• Extra week of vacation for all staff, Dec. 24 through Jan. 1.
• Hands-on experience at a respected, hard-working nonprofit once praised as the “gold standard” of consumer groups nationwide. 

What you’ll be doing at CUB:  

• Managing the technical aspects of CUB’s e-newsletters using EveryAction to build gripping, visually pleasing emails that target appropriate audiences and build membership loyalty.
• Developing, implementing, and maintaining digital media strategies that align with CUB's brand, support CUB’s goals and include special promotions to grow CUB's e-newsletter audience and move people up the ladder of engagement.
• Showing a flair for graphic design and applying solid research, writing and editing skills to help the CUB team create powerful, informative content (posts, videos, photos, etc.) for e-newsletters, social media platforms, the website, blog, paper publications and staff presentations.
• Building and maintaining CUB-related web pages.
• Researching, writing, editing and laying out new fact sheets and other publications, and updating current ones, as needed, in CUB’s digital library.
• Providing technical oversight of events catering to CUB members or a larger, Facebook Live audience, via applications such as Zoom and StreamYard.
• Providing general assistance to CUB’s Communications Department, as needed.

What we need from you at CUB:

• Commitment and passion for public interest work.
• Experience in marketing automation software and cloud-based contact management tools, such as Salesforce and EveryAction, or similar programs.  
• Basic knowledge of content management systems, preferably WordPress.
• Proficiency with Adobe Creative Suite (InDesign, Photoshop, and Adobe Illustrator).
• Strong writing and proofreading skills and a fierce attention to detail.
• Strategic and creative thinker with a solid grasp of digital outreach, and with the energy and enthusiasm required to identify emerging trends, brainstorm fresh ideas, and tap into new technologies.
• Proficiency with MS Office (Excel and PowerPoint).
• Proficiency in Spanish or another language a plus. 
• Degree in Digital Media or a communications-related field preferred.

Please send cover letter, resume, and your best nonfiction writing sample (published works preferred), and portfolio of digital design work to:

Jim Chilsen, Director of Communications

jchilsen@citizensutilityboard.org

or

Citizens Utility Board (CUB)

309 W. Washington St., Suite 800

Chicago, IL 60606

Note: This position is primarily remote, but requires the flexibility to work in the office and in the community, on occasion. 

NO PHONE CALLS PLEASE