Director of Patient Safety & Quality Improvement

Citizens Memorial Hospital (CMH) is recruiting a Registered Nurse for a Quality Assurance and Performance Improvement Coordinator! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care facilities and 1 residential care facility. Offering acute care, emergency services, ambulatory care, pharmacies, walk-in clinics, surgeries, addiction recovery, therapies and more, CMH has its community covered!

About the area: Located in the heart of the Ozarks, our main campus in Bolivar has a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, a round of golf or a college game with family or friends and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air and many other family attractions and restaurants to visit. Only an hour away is Branson that includes many shows to see, Silver Dollar City and shopping!

About the department: The Quality department is clinically-led and evidence-based for supporting the safest, highest quality health care across the continuum of care for achieving zero harm.

A typical day includes: This role combines the clinical acumen required for practice change and clinical care redesign with the leadership skills to influence clinical processes, systems, and outcomes. Key responsibilities include QAPI project identification and prioritization, process improvement methodology, project implementation, data analysis and reporting, change management, and regulatory compliance with performance improvement standards.

• Identifying opportunities and implementing data-driven solutions to enhance patient safety, quality, and efficiency across care settings.
• Collaborating with cross-functional teams to achieve measurable results aligned with organizational priorities and adhering to Six Sigma and Lean principles.

The position is: Full-time, Days

• 8:00 - 4:30pm

Job Requirements:

• Education: Bachelors of Science in Nursing
• Experience: formal performance improvement experience
• Skills: Lean/Six Sigma certifications completed or underway
• License: RN
• Physical: The role may require sustained periods of standing, walking, and repetitive movements.

Benefits include:

• Competitive wages
• Annual merit increases
• No cost health insurance option for employee
• Full suite of insurance benefits available for employee and family
• Early access to pay with on-demand PayActiv Program
• Employee Assistance Program
• Paid time off
• Increased Company Matched Retirement Plan
• Company paid long term disability plan

Connect with us! See yourself at CMH and join in the fun: https://www.facebook.com/CMHRecruiting

For more information about this opportunity, please contact Cynthia McDaniel at 417-328-6793 or by email at Cynthia.McDaniel@citizensmemorial.com.