What are the responsibilities and job description for the Bank Teller position at Citizens Bank & Trust?
POSITION DESCRIPTION
POSITION TITLE: Teller – Full-time
DEPARTMENT:
CLASSIFICATION: Non-Exempt
REPORTING RELATIONSHIP
POSITION REPORTS TO: Head Teller/Assistant Branch Manager
POSITIONS SUPERVISED: None
POSITION SUMMARY
Must provide quality customer service and adhere to the customer service standards set forth by the bank. Conduct transactions between customers and the Bank accurately by following the Bank's policies and procedures as well as federal regulations. Recognize opportunities to grow customer relationships by referring to other lines of business within the Bank as well as core banking products. Handle routine customer inquiries and problems and maintain favorable customer and employee relations by performing the following duties.
ESSENTIAL DUTIES & RESPONSIBILITIES
Below includes the essential duties & responsibilities, other duties may be assigned.
- Counting and sorting money.
- Process deposits, withdrawals, payments & monetary instruments.
- Balance cash drawers daily.
- Complete Currency Transaction Reports.
- Complete Monetary Instrument Log.
- Adhere to Bank policy and federal regulations.
- Provide quality customer service.
- May be asked to assist customers with safe deposit entry.
- May assume ATM/Vault processing and other duties as assigned