Watchmaker

Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.

Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.

We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.

SUMMARY

The Watchmaker is responsible for evaluating, repairing and testing quartz, digital and mechanical watches; refinishing cases; resizing bracelets and replacing bands; and maintaining records of their work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Changes batteries and energy cells
• Replaces 2 hand, 3 hand movements, and complicated multifunctional movements
• Sizes watch bracelets and band replacements
• Polishes and refinishes watches
• Sets digital and quartz watches with multiple functions
• Diagnoses and estimates internal and external issues of all watches
• Performs vacuum and pressure testing of watches
• Uses a voltage/ohm meter to test power consumption of movements and capacitors
• Understands how to quality control your work after completion
• Maintains strict guidelines for productivity, quality, and high standards of individual performance
• Works in coordination with the rest of the team to ensure smooth operations (maintain equipment & tools, order consumables)
• Maintains a clean and efficient space in personal work area and in general workshop
• Other duties may be assigned.

QUALIFICATIONS

• A high school diploma and a minimum of three years experience as a Watchmaker or equivalent combination of education and experience.
• Experience repairing quartz, digital and mechanical watches
• Experience with standard Swiss equipment such as timing machines (i.e. Witchi, Elma, Greiner), vacuum and pressure testers, case opening tools, etc.
• Ability to cope under pressure in a busy & fast paced environment
• Ability to maintain a quick & efficient workflow, repairing numerous watches per day, mixing complex and standard work tasks daily
• Basic computer knowledge for reporting, tracking of repairs, and managing daily tasks
• Team player, good communication skills, drive for excellence, customer service focus
• Unwavering attention to detail
• Willingness to learn

EEOE

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person