What are the responsibilities and job description for the Salesforce Product Owner position at CitiusTech?
We are seeking an experienced Product Owner to support Patient Services and HUB operations within a pharmaceutical environment. This role will focus on AI enabled solutions, workflow automation, and data driven decisioning to improve patient access, affordability, and support experiences.
The ideal candidate brings strong Product Ownership experience, deep familiarity with HUB models, hands on experience with Salesforce (Health Cloud preferred), and the ability to clearly communicate with technical and business stakeholders.
Requirement
- 10 years of Product Owner or Product Management experience, preferably in pharma patient services or HUB operations.
- Strong experience with Salesforce, ideally Salesforce Health Cloud.
- Demonstrated experience working with or delivering AI driven or automation solutions (e.g., workflow automation, intelligent routing, analytics, OCR, NLP).
- Deep understanding of HUB models, including enrollment, benefits verification, copay, prior auth, and patient support.
- Exceptional communication and stakeholder management skills able to tailor messaging to technical and non technical audiences.
- Proven ability to prioritize, make decisions, and lead cross functional teams.
- Comfortable working in Agile/Scrum environments.