What are the responsibilities and job description for the Surgical Scheduling Associate position at CitiMed?
CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to the community. All CitiMed offices are multilingual and staffed with individuals to make any experience pleasant. You can learn more about us at https://www.citimedny.com/.CitiMed is growing rapidly, and we are looking for many qualifying individuals to be a part of our team! With the support and hard work of all our employees, CitiMed continues to make its way down a successful road. CitiMed maintains a work culture that allows our team members to feel supported and confident in their work. We offer many learning opportunities with room for professional growth. If the responsibilities interest you and believe you have met the requirements, we strongly encourage you to apply!Job Description:We are looking for a detail-oriented and experienced Surgical Scheduling Associate to join our team at CitiMed. The Surgical Scheduling Associate will be responsible for accurate and timely scheduling of our surgical and pain management procedures. This role requires meticulous attention to detail and a proactive approach to help manage this portion of a patient’s journey to wellness.The ideal candidate is a proactive, self-starting, responsible for organizing and coordinating surgical procedures, ensuring smooth workflow, and maintaining accurate patient records, often serving as a primary point of contact for patients and staff.Detailed Responsibilities:Accurately schedule all surgeries and medical procedures.Communicate effectively and daily with any domestic and international colleagues pertaining to the coordinating role.Contact patients regarding appointments and procedures.Promptly respond to emails to ensure efficient communication.Manage and process necessary reports, Operative Reports, Physical Therapy ReportsSend relevant approvals & denials documentation to facilities.Consistently update and maintain patient and procedure recordsAdd patients to the Operating Room (OR) schedule.Performs other related dutiesRequirements:Familiarity in using EHR systemsStrong leadership and team management skills.Ability to critically think and provide solutions and action plans on issues.Excellent communication and interpersonal skillsAbility to work independently and multitask in a fast-paced environmentData EntryPreferred ExperienceUnderstanding of NY regulations on Workers Compensation and No-FaultKnowledge of HIPAA guidelines and complianceReading Workers Compensation ApprovalsWe are looking for someone who is/canA Fast learnerTeam PlayerExperience with Microsoft ExcelDetailed OrientedCritical ThinkerWork independently and efficientlyAnalyze and problem solve independentlyHas superb verbal and written communication skillsFlexible and can adjust to different situationsWork under pressure to meet productivity guidelines
