What are the responsibilities and job description for the Ecommerce Data & Systems Administrator position at Cirrus?
Overview
As our Ecommerce Data & Systems Administrator for Retail Operations, you will be the engine behind our online growth. You'll own the end-to-end management of our webstore content and retail data, ensuring a seamless experience for our customers and high-impact reporting to drive decision making. Acting as the vital link between IT, Finance, and Retail Operations, you won't just manage data, you'll use it to support inventory optimization, expand SEO, execute marketing events and enhance the customer experience.
Responsibilities
As our Ecommerce Data & Systems Administrator for Retail Operations, you will be the engine behind our online growth. You'll own the end-to-end management of our webstore content and retail data, ensuring a seamless experience for our customers and high-impact reporting to drive decision making. Acting as the vital link between IT, Finance, and Retail Operations, you won't just manage data, you'll use it to support inventory optimization, expand SEO, execute marketing events and enhance the customer experience.
Responsibilities
- Data Orchestration: Build and maintain high-quality product master data within D365 to ensure "one source of truth" across all sales channels.
- Web Optimization: Manage the webstore's layout, SEO, and functionality to increase traffic and maximize conversion rates as well enhance the customer user experience.
- ERP Implementation and Maintenance: Support end-to-end implementation, including system configuration, data migration, and cross-functional testing. Serve as SME for ERP and create and process enhancements.
- Strategic Liaison: Serve as the technical lead for IT projects, bridging the gap between retail needs and system capabilities. Train the team for best practices and updates and troubleshoot irregularities.
- Performance Analytics: Develop KPIs and reporting tools to identify growth opportunities and drive continuous improvement. Support MRP development and inventory management across the business.
- Process Engineering: Document and refine business processes to improve team consistency and streamline onboarding.
- Partnership Management: Collaborate with vendors and internal stakeholders to stay ahead of software updates and industry trends.
- On-the-Ground Support: Provide technical troubleshooting for the retail team and offer IT support during live events.
- Bachelor's degree in computer science, Business, or a related field (or equivalent hands-on experience).
- 4-7 years in Master Data Management (MDM), website administration, or business analysis.
- Proficiency with ERP platforms (D365 experience is a major plus; Epicor/Kinetic/Magento experience preferred).
- Expert-level Microsoft Office and Power Bi skills and a proven ability to translate complex data into actionable insights.
- A self-starter who can pivot between independent projects and team collaborations in a fast-paced environment.
- Willingness to travel overnight and work weekends for key industry events.
- Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options
- Employer-Paid Coverages: Group term life, short- and long-term disability insurance
- Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA
- Well-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider
- 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of service
- PTO: Various PTO plans starting at 100 hours accrued within the first year
- Additional Time off Benefits: Paid holidays, 2 weeks of Paid Parental leave, paid time for funeral leave and jury duty
- Career Development: Tuition reimbursement program and professional growth opportunities
- Exclusive Discounts: Cirrus Store, partner and marketplace discounts available
- Community & Engagement: Company and employee clubs at various locations