Senior Account Manager

Senior Account Manager

Location: Fort Wayne, IN and Greenwood, IN - In-Person

Are you a motivated go-getter who’s ready to build a career you can be proud of, not just another job to get through? Do you crave more than the status quo and want to be part of a company that’s growing, thriving, and full of opportunity?

If your answer is YES, then it’s time to join the winning team at Circle Logistics!

At Circle, we’re not just building a business—we’re building careers, leaders, and future success stories. If you’re hungry to grow, eager to learn, and driven to win, we want to hear from you!

Why Join Circle:

We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.

Who We Are:

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

What We Are Looking For:

As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!

Responsibilities

• Generate and identify new sales opportunities through research, analysis, and discovery.
• Maintain and grow existing accounts by managing customer day to day requirements.
• Build and expand your book of business with carriers while maintaining a strong relationship.
• Operate with autonomy and independent decision making managing accounts daily
• Provide and negotiate freight rates with carriers.
• Manage your daily shipments to ensure timely pick-up and delivery.
• Actively procure new carriers based on volume and lane density.
• Properly qualify carriers booked to prevent any service failures.
• Take responsibility for critical loads/critical customers.
• Analyze customers’ needs and offer personalized solutions.
• Match customer demand with quotes for their freight-related inquiries.
• Build strategies that will result in increased sales and stronger partnerships.
• Solve complex problems and be the main contact for all your accounts’ communications.
• Organize and manage your daily shipments to ensure our "No Fail" policy.
• Collaborate with your team on pricing strategy and account implementation plans.
• Review sales activities and prospective customers with management.

Skills/Abilities:

• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced working environment and multitask.
• Strong attention to detail and organized.
• Ability to maintain a positive attitude.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to work independently and to exercise discretion on important matters.
• Excellent problem-solving, time management skills, including the ability to affect, interpret, and implement management policies and/or operating practices.
• Maturity and experience to effectively negotiate with carriers and customers.
• Strong work ethic and dependability.
• Ability to work a flexible schedule, including nights, weekends, and holidays as business needs dictate.

Education and Experience:

• High School diploma, GED, or equivalent experience required.
• Associates' or Bachelor’s Degree in logistics or business business-related field preferred.
• 3-5 years of experience in a Freight brokerage environment required.
• Experience with and/or ability to learn a variety of TMS/CRM platforms.
• Above average proficiency with Google Drive and Microsoft Office (vlookup, pivot tables, reports).
• Proven track record of success as an Account Manager.

Why Join Circle Logistics Inc?

• High Impact: You will be the architect of our technological future, with direct influence over company efficiency and long-term growth.
• Innovation: We are committed to adopting the latest technology, giving you the opportunity to work with cutting-edge tools, including advanced AI solutions.
• Culture: A dynamic, supportive, and success-driven environment where your contributions are highly valued.

What We Offer

• Comprehensive health, dental, and vision coverage
• Professional growth within a rapidly expanding national logistics company
• A fast-paced, collaborative, and creative work environment where your ideas matter.

What's stopping you? Step into the fast lane and apply today!