Operations Manager: Cross-Border Mexico

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half-billion-dollar company, from starting as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

Job Description

Ready to Own the Strategy Behind the Border?

At Circle Logistics, this is not just a role—it is a leadership seat with direct impact on how we scale our international footprint. As Operations Manager: Cross-Border Mexico, you will define and execute the strategy that ensures we dominate the lanes between the U.S. and Mexico.

If you understand the intricacies of cross-border freight, have a battle-tested network, and know how to lead high-performing teams through the complexities of international trade, this is where you take control.

The "Must-Haves" (Non-Negotiable)

The Network: You must bring a strong, active carrier following in Mexico and deep-rooted Mexico customer contacts. This role requires a leader who is already connected to the pulse of the Mexican market.

Relocation Requirement: This position is based in Fort Wayne, Indiana. Relocation is required for candidates not currently local.

What You’ll Own:

Cross-Border Strategy & Network Development

• Build and execute a premier Mexico procurement strategy.
• Leverage your existing rolodex to develop a high-performing core and contract carrier network south of the border.
  
  

Strategic Sales & Customer Growth

• Identify and close new cross-border opportunities through expert-level research and discovery.
• Support scalable solutions for large, complex enterprise accounts.
  
  

Leadership & Team Development

• Lead and scale a dedicated Business Unit (POD) of high-performing account managers.
• Drive a culture of accountability, grit, and a "partnership-first" mindset.
  
  

Market Intelligence & Performance

• Monitor market trends, currency fluctuations, and seasonality to adjust procurement strategy proactively.
• Track carrier KPIs (service, cost, reliability) to ensure our "No Fail" promise survives the crossing.
  
  

International Compliance & Operations

• Manage the day-to-day requirements of your shipments, ensuring timely pick-up and delivery.
• Resolve complex transportation problems with urgency, professionalism, and bilingual finesse.
  
  

What You’ll Deliver:

• Scalable, Reliable Capacity: A bulletproof network across all key Mexican markets.
• Aggressive Growth: Increased revenue and stronger partnerships through your existing contacts.
• High-Performing Partnerships: Consistency and accountability from Monterrey to Michigan.
• Executive Impact: Data-driven insights that influence the trajectory of our $500M organization.
  
  

Build the Network That Bridges the Border

If you’re ready to move from managing freight to owning the entire Mexico strategy—this is your next step.

Apply today and lead how Circle Logistics secures, scales, and wins in the international market.

Qualifications

• 7 years of freight brokerage experience, with a heavy focus on Mexico Cross-Border operations.
• 3 years of leadership experience managing and developing teams.
• Proven Success: A track record of building and scaling carrier networks and contract capacity.
• Bilingual Edge: Fluency in English and Spanish is essential.
• The Tech: Proficient in Google Workspace, TMS/CRM systems, and advanced Excel (VLOOKUPs, Pivot Tables).
• The Grind: Willingness to travel to Mexico and a "lead from the front" work ethic.
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.