What are the responsibilities and job description for the Heating Air Conditioning Service Technician position at CIP Energy Solutions?
Company Description CIP Energy Solutions is a service-focused HVAC company dedicated to providing reliable heating and air conditioning solutions to residential and commercial customers. The team specializes in energy-efficient systems, quality installations, and timely repairs that help clients maintain comfortable and safe indoor environments. CIP Energy Solutions emphasizes professional service, clear communication, and long-term customer relationships. The company values technicians who take pride in their work, follow industry best practices, and contribute to a positive, safety-conscious workplace.
Role Description The Heating Air Conditioning Service Technician is a full-time, on-site role based in Waterbury, CT. This role involves diagnosing and troubleshooting HVAC system issues, performing routine and preventive maintenance, and completing repairs on a variety of heating and cooling equipment. The technician will respond to service calls, inspect systems for performance and safety, and document all work performed in a clear and accurate manner. Daily tasks include communicating with customers about findings and recommendations, ensuring customer satisfaction, complying with all safety and environmental regulations, and coordinating with the office and team members to manage schedules and service priorities. The technician is expected to maintain tools, company vehicles, and equipment in good working order and represent CIP Energy Solutions professionally at all times.
Qualifications
Role Description The Heating Air Conditioning Service Technician is a full-time, on-site role based in Waterbury, CT. This role involves diagnosing and troubleshooting HVAC system issues, performing routine and preventive maintenance, and completing repairs on a variety of heating and cooling equipment. The technician will respond to service calls, inspect systems for performance and safety, and document all work performed in a clear and accurate manner. Daily tasks include communicating with customers about findings and recommendations, ensuring customer satisfaction, complying with all safety and environmental regulations, and coordinating with the office and team members to manage schedules and service priorities. The technician is expected to maintain tools, company vehicles, and equipment in good working order and represent CIP Energy Solutions professionally at all times.
Qualifications
- Strong troubleshooting skills with the ability to diagnose HVAC system issues efficiently.
- Hands-on experience in maintenance & repair and preventive maintenance for residential and/or commercial HVAC equipment.
- Knowledge of EPA regulations and possession of an EPA certification for handling refrigerants (or ability to obtain within a specified timeframe).
- Demonstrated commitment to customer satisfaction, including clear communication and professional service on every call.
- Understanding of HVAC system components, electrical and mechanical principles, and basic controls.
- Ability to read and interpret technical manuals, schematics, and work orders.
- Valid driver’s license with a clean driving record and ability to travel to customer sites in the Waterbury, CT area.
- High school diploma or equivalent; completion of an HVAC technical program, apprenticeship, or relevant certifications is preferred.
- Capability to work safely, follow company and regulatory safety guidelines, and lift moderate weights as required by the job.
- Reliable time management skills, ability to work independently, and willingness to participate in occasional after-hours or weekend service rotations as needed.