What are the responsibilities and job description for the Part-Time Dermatology Office Assistant position at CincySkin Medical and Cosmetic Dermatology?
Part-Time Dermatology Office Assistant.
Dermatology Office Assistant, Job Opening (Kenwood) (Cincinnati)
Position available: Immediately
Job Summary:
We are looking to add a personable, detailed-oriented and professional office assistant to our medical team devoted to provide quality administrative support and compassionate patient care.
The office assistant will support our dermatologist and medical team through a variety of tasks related to scheduling, patient flow, organization, skincare sales, patient education, and confident communication.
The ideal candidate must have strong customer service skills, love working with people and the ability to work well with others as a team, strong multi-tasking skills, possess data entry/typing skills for a desktop computer and tablet, and a warm friendly demeanor to assist in guiding our patients toward the right skincare products to maximize their results.
Job Type:
Part-time (29.5 hours/week)
- Tuesday: 8a-5p (8.5 hours)
- Wednesday: 8a-5p (8.5 hours)
- Thursday: 8a-5p (8.5 hours)
- Friday: 8a - 12p (4 hours)
- = 29.5 hours
Duties to Include (but not limited to):
- Welcome patients to the office with a friendly and upbeat attitude
- Communicate effectively with patients daily as needed in-person and using phone, mail, email, and texting platforms for scheduling, office and medical related topics
- Perform check-in and check-out duties for patients
- Collect payments/copayments, deductibles, coinsurances, and outstanding balances
- Educate and recommend skincare products based on the dermatologist’s consult notes and patient needs
- Maintain office cleanliness and organization by performing daily opening and closing tasks
- Schedule patient appointments and procedures, maintain records, obtain consents, and accounts via desktop computers and ipads
- Explain office consents to patients and upload documents into patient charts as needed during check-in and check-out
- Manage administrative tasks for the office to insure timely, efficient, and organized patient and office flow
- Communicate effectively with the medical team by documenting patient interactions and messages within the patient chart.
- Protects patients’ rights by maintaining confidentiality of all patient information
- Manage inventory for the office including, but not limited to, general office, skincare, medical, and surgical supplies
- Maintain skincare products displays and Package and prepare skincare products for shipping
- Communicate with outside vendors as needed
- Manage laboratory tasks
- Support team with administrative and clinical tasks as needed to maintain a smooth and efficient patient flow
- Train staff members on carrying out office tasks as assigned/needed
- Perform other duties as assigned. This is a “flexible and versatile roll.
Education:
- High school diploma or equivalent
Qualifications include:
- Excellent verbal and written communication skills.
- Warm and approachable communicator
- Motivated and goal oriented team player
- Strong organization and planning skills
- Desire to help others and make a positive impact on people’s lives through dermatological care
- Must be able to communicate clearly and effectively with patients of all education levels.
- Ability to take initiative with tasks and sets own priorities
- Ability to manage multiple tasks and successfully meet deadlines
- Must work carefully, thoughtfully, efficiently and with attention to detail
- Communicate effectively and interact well as a team and with others in person, email, and by phone.
Experience:
- Customer service: 1-3 years (Preferred not required)
- Sales experience: 1 years (Preferred not required)
Organization:
CincySkin Medical & Cosmetic Dermatology
8300 Kenwood Ave. Ste A, Cincinnati, OH 45236
If you are qualified and interested in this position, please submit your resume through really.
We look forward to meeting you!
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or benefits associated with the role.
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: No more than 29.5 per week
Benefits:
- Employee discount
- Free parking
Work Location: In person
Salary : $18 - $21
