What are the responsibilities and job description for the Ushers position at Cincinnati Reds?
Usher
Department: Ball Park Operations
Location: Cincinnati Ohio
FLSA Status: Non-exempt
Job Summary
Ushers support the Ball Park Operations Department by seating guests in general ballpark seating according to their ticket location. This role is critical to having Guests sit in their assigned seat, ensuring an orderly entry and exit from the seating bowl.
Minimum Requirements
Education: Must be 18 years old
Experience: None required
Skills: Friendly, positive attitude, willingness to work
Preferred Requirement
Education: High School Diploma or GED
Experience: Customer Service
Skills: Friendly, positive attitude, willingness to work
Primary Job Duties & Responsibilities
Duty % of Time
Checking tickets and seating guests: 50%
Monitor their section by walking the aisle between innings: 30%
Utilize communicator devices to call for assistance when needed: 10%
Assist in the proper distribution of promotional items: 10%
Reporting Structure
This role reports directly to the Usher Supervisor and Director of Guest and Event Operations.
Physical Requirements
- Ability to stand for extended periods
- Lift up to 15 lbs occasionally
- Ability to walk up and down steps on a consistent basis
- Exposure to outdoor environments including heat, cold, rain, wind, direct sunlight
-Must be able to work 41 Reds Home Games and other large events
Seating Ushers are members of the Office and Professional Employees International Union, Local 375. Those hired to be an Usher must join the Union, which includes paying dues and being a member in good standing.
Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
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