What are the responsibilities and job description for the Community Outreach Coordinator position at Cincinnati Eye Institute?
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
SECTION 1: Job Summary
The Community Outreach Coordinator operates in a dual role as Community Outreach Coordinator and Ophthalmic Technician. These positions support the delivery of vision care services and expand community access through outreach and education. This individual will assist with clinical eye exams and also engage with community partners, patients, and the public to promote awareness of available services, coordinate outreach events, and track patient impact data in alignment with grant objectives.
SECTION 2: Duties and Responsibilities
- Develop and maintain relationships with community organizations, schools, and healthcare providers to promote CEIF services.
- Represent The Foundation at outreach events, vision screenings, and health fairs.
- Coordinate mobile clinic events and support transportation logistics as needed.
- Track and report outreach and patient engagement data for grants and internal use.
- Assist with creating outreach materials (flyers, event announcements, etc.).
- Perform duties as an Ophthalmic Technician
- Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great patient service.
- Performs other duties that may be necessary or in the best interest of the organization, as defined by management.
SECTION 3: Patient Population Served (For nursing / patient care positions)
- Team members will work with patients of all ages, races, and genders.
SECTION 4: Experience Requirements
- Associate’s or Bachelor’s degree in Exercise Science, Public Health, Health Sciences, Health Education, or a related field.
- Previous experience in a clinical, healthcare, or community outreach setting required.
- Comfortable using electronic health records.
- Previous experience in community outreach settings.
- Certification as an Ophthalmic Assistant or Optometric Technician preferred.
- Bilingual (Spanish or other language) preferred
- Experience working with Medicaid populations or in underserved communities.
SECTION 6: Knowledge, Skills and Abilities Requirements
- Professional in appearance and actions
- Logical and Critical thinking skills
- Customer-focused with excellent written, listening and verbal communication skills
- Enjoys learning new technologies and systems
- Detail oriented, professional attitude, reliable
- Exhibits a positive attitude and is flexible in accepting work assignments and priorities
- Meets attendance and tardiness expectations
- Management and organizational skills to support the leadership of this function
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
- Interpersonal skills to support customer service, functional, and team mate support need
o Able to communicate effectively in English, both verbally and in writing
- Ability for basic to intermediate problem solving, including mathematics
- Basic to intermediate computer operation
o Proficiency with Microsoft Excel, Word, and Outlook
- Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards
- Specialty knowledge of systems relating to job function
- Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 7: Supervisory Responsibilities:
- This position has no supervisory responsibilities
Location: Work takes place in a normal office/clinical environment. Travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.
Exposure: Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: Regularly uses Ophthalmic equipment/devices per sub-specialty requirement such as keratometer; phoropter; visual acuity measuring/B-VAT; ultrasound unit; specular microscopy unit; corneal topography unit; retinoscope; slit lamp microscope, telephone, computer, fax, printer and copier. Other equipment may be used as needed. Must be able to work with precise tools and equipment; must have dexterity to use these items correctly and safely. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
