Senior Business Systems Analyst - Workday

Join one of the nation’s top pediatric hospitals—and one of the top-ranked technology hospitals in the country—as a key player in shaping how Cincinnati Children’s rewards and supports its extraordinary workforce. As a Senior Business Systems Analyst specializing in Workday Compensation, you’ll be at the intersection of people, innovation, and purpose—designing and optimizing systems that directly impact every employee across the organization. Your expertise will help ensure equitable, data-driven compensation programs that strengthen our ability to recruit, recognize, and retain the exceptional talent that drives our mission forward.

In this role, you’ll collaborate with HR, Finance, and Information Services to elevate our Workday ecosystem, streamline compensation processes, and lead annual events such as merit and market reviews. Your work will influence strategic decision-making across the enterprise—enhancing accuracy, transparency, and efficiency in how we reward our people. At Cincinnati Children’s, your technical insight and business acumen will power systems that not only support our employees but ultimately help advance breakthroughs in care, discovery, and innovation for children everywhere.

Job Responsibilities

Miscellaneous

• Develop proficient knowledge and professional skills through cross-training, literature, and attendance at department meetings and vendor education.
• Develop and maintain positive relationships, both internal and external to CCHMC.
• Motivate and provide guidance to team members while encouraging teamwork.
• Work well with others and foster a positive team environment.
• Develop and deliver training objectives as necessary.
• Prepare and deliver oral and written presentations.
• Conduct and participate in instructional seminars.
• Develop expertise in several Cincinnati Children's computer-based systems.
  
  

Summary

• Exercise independent judgment within the parameters of defined policies, procedures, and practices with little to no guidance.
• Author and execute the testing and quality assurance needs of the enterprise business suite.
• Document testing outcomes.
• Demonstrate advanced knowledge through the ability to resolve complex issues.
• Demonstrate understanding of disciplines beyond own area of specialty and remain current with leading-edge developments.
• Participate in developing business solutions with moderate to high complexity.
• Responsible for business process designs and user guides, working closely with analysts to ensure technical documentation aligns with business processes.
• Maintain familiarity with the development lifecycle.
• Support effective communication between technical and business areas.
• Participate in developing project plans and managing timelines.
• Responsible for planning and execution of annual events.
• Collaborate with cross-functional teams to align business and technical objectives.
  
  

Configuration and Process

• Implement and maintain business processes with moderate to high complexity within the enterprise business application suite.
• Serve as a key contributor on cross-functional teams to implement and validate application configuration solutions.
• Possess advanced knowledge of application and reporting tools, providing analysis and recommendations for business needs.
• Demonstrate advanced understanding of project management methodologies and application development lifecycle.
• Lead annual Workday compensation events, including merit, bonus, and market cycle planning.
• Create and maintain documentation supporting enterprise business applications.
• Apply business theories, concepts, and principles to recommend and draft solutions for process improvement.
  
  

Production Support

• Provide support and resolution assistance for escalated production and process issues.
• Utilize advanced troubleshooting skills to identify and resolve complex errors.
• Identify required resources and collaborate to resolve issues efficiently.
• Use appropriate Change Control methods to implement system solutions.
• Serve as a liaison between business areas and Information Services teams.
• Support departmental efforts to enhance customer satisfaction.
• Evaluate and review recommendations for business process improvements.
• Design and execute effective plans for process change.
• Review and validate work completed by junior analysts.
• Exercise sound judgment and adhere to escalation procedures in accordance with IT service level agreements.
  
  

Customer Service

• Ensure outstanding end-user support through proactive monitoring of SLAs and effective incident management.
• Collaborate with other departments to provide customer-centered solutions.
• Adhere to and promote continual adoption of change management policies and procedures.
• Model exceptional customer service behavior, including timely and effective follow-up with customers.
  
  

Job Qualifications

• Bachelor’s degree in a related field.
• 5 years of experience in a related job discipline.
  
  

Preferred Qualifications

• Advanced configuration experience in Workday Compensation, including base pay, allowances, bonus, merit, and one-time payment plans.
• Proven expertise managing Workday Compensation review cycles, including setup, testing, deployment, and post-cycle analysis.
• Strong understanding of Workday Advanced Compensation frameworks, including eligibility rules, compensation plans, and package design.
• Hands-on experience with Compensation Reports, Calculated Fields, Custom Reports, and Workday Report Writer.
• Experience with Workday security specific to compensation roles and access controls.
• Demonstrated ability to analyze complex compensation data and identify process optimization opportunities.
• Proven success in leading configuration testing, UAT, and production validation for compensation changes.
• Understanding of HR data governance
• Strong collaboration and communication skills, with the ability to translate business requirements into technical configurations.
• Experience partnering with HR, Finance, and IT teams to support compensation cycles and strategy alignment.
• Workday certifications in Core HCM and/or Compensation preferred.
• Familiarity with Workday Reporting, Prism Analytics, or Workday Extend is a plus.
• Experience mentoring junior analysts or providing peer review for configuration and process documentation.
• Broader Workday Total Rewards experience, with the ability to support and collaborate across Compensation, Benefits, Payroll, and Absence modules to ensure end-to-end process alignment.
• Proven success partnering with cross-functional teams to maintain data integrity, eligibility rules, and reporting consistency across all Total Rewards areas.
  
  

Primary Location

Remote

Schedule

Full time

Shift

Day (United States of America)

Department

IS Enterprise Business Systems

Employee Status

Regular

FTE

1

Weekly Hours

40

• Expected Starting Pay Range
• Annualized pay may vary based on FTE status $81,723.20 - $104,208.00
  
  

Market Leading Benefits Including*: 

• Medical coverage starting day one of employment. View employee benefits here.
• Competitive retirement plans 
• Tuition reimbursement for continuing education 
• Expansive employee discount programs through our many community partners 
• Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group 
• Physical and mental health wellness programs 
• Relocation assistance available for qualified positions
• Benefits may vary based on FTE Status and Position Type
  
  

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

 Cincinnati Children's Is

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025)
• One of the nation's America’s Most Innovative Companies as noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employer as noted by the National Organization on Disability
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
  
  

 We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive Job Description Provided Upon Request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability