Senior/Lead EBA Technical Analyst - Workday Security

At Cincinnati Children’s, every system we build helps advance our mission to change the outcome together. As a Lead Analyst, you’ll play a key role in connecting people, data, and technology to drive smarter, faster decisions across the organization. You’ll lead cross-functional initiatives that automate business functions, streamline processes, and enhance enterprise security—all while ensuring our systems operate with the highest levels of reliability and integrity.

This role requires proven Workday security expertise, including managing configurations, access controls, and role-based security groups. You’ll ensure compliance through regular audits, troubleshoot and resolve issues, and safeguard sensitive employee and organizational data. Collaborating with technical and functional teams, you’ll implement security policies, deliver training, and promote best practices that strengthen system security and compliance—advancing both operational excellence and our mission to improve child health.

Summary

JOB RESPONSIBILITIES

• Analyze, design, implement, and maintain complex systems utilizing business and administrative applications development tools for on-premise and cloud-based technologies.
• Plan and conduct system testing and document testing outcomes.
• Develop technical designs and participate in technical and code reviews.
• Design, write, and prepare complete user and technical documentation.
• Utilize the development lifecycle process and documentation to implement and support system solutions.
  
  

Development

• Manage the design, development, and implementation of new and enhanced application requests.
• Design and develop ERP system interfaces and integration points.
• Identify appropriate resources needed to complete small, medium, and large projects.
• Serve as project leader or consultant in the design and implementation of complex information systems.
• Communicate between internal and external parties on project-related issues and developments.
• Participate in developing and managing project plans.
• Determine the scope and complexity of projects.
• Work with cross-functional teams to define requirements and deliver solutions.
• Consult with end-user community to develop requirements for system solutions.
• Prioritize assigned tasks and projects based on directives from supervisor or customers.
• Provide procedures for technical development/configurations and code review.
  
  

Production Support

• Provide direct technical support and second-level problem resolution assistance for production and process issues.
• Troubleshoot and decipher error messages to identify and resolve problems.
• Identify required resources to resolve issues and apply appropriate Change Control methods to implement solutions.
• Proactively identify potential issues and conceptualize solutions.
• Serve as a resource person and liaison between Cincinnati Children's departments and Information Services.
• Support departmental efforts to improve customer satisfaction.
• Evaluate and monitor system performance and functionality to avoid potential issues.
• Gather information for future development needs or feasibility studies.
• Maintain and adhere to departmental on-call procedures and SLA requirements.
  
  

Customer Service

• Ensure outstanding end-user support is provided through ongoing monitoring of Service Level Agreements (SLAs) for incident management.
• Collaborate with other areas to ensure customer-centered incident management and support.
• Adhere to and promote continual adoption of change management policies and procedures.
• Model outstanding customer service behavior, including timely and effective follow-up with customers.
  
  

Miscellaneous

• Mentor and train other analysts and participate in interviewing new resources.
• Participate in vendor education and relationship management.
• Develop and maintain positive internal and external relationships within Cincinnati Children's.
• Motivate team members and encourage collaboration and teamwork.
• Foster a positive team environment and develop collaborative professional relationships.
• Participate in evaluating systems and technology to recommend and apply appropriate computer technology to complex problems.
• Maintain expertise in several moderately complex Cincinnati Children's computer-based systems.
• Develop and maintain a global perspective of all Cincinnati Children's information systems and technology.
• Represent Cincinnati Children's in development and needs analysis to ensure optimal resolution of user department needs.
• Participate in short-range planning and provide input to long-range planning.
  
  

Management Scope

• Spends less than 50% of time managing the work of 0–5 reports.
• Role available in centralized functions only.
  
  

Job Qualifications

• Bachelor's degree in a related field
• 5 years of work experience in a related job discipline
  
  

Preferred Qualifications

• Proven experience managing and maintaining Workday security configurations and access controls.
• Expertise in Workday role-based access management and security group configurations.
• Strong understanding of compliance standards and ability to conduct regular audits of security roles and permissions.
• Demonstrated ability to troubleshoot and resolve security-related issues within Workday.
• Experience collaborating with cross-functional and technical teams to implement and maintain security policies.
• Commitment to continuous improvement by staying current with Workday updates and security best practices.
• Ability to develop and deliver training materials and awareness programs promoting system security and compliance.
• Strong analytical skills to evaluate data, identify trends, and generate actionable security insights.
• Excellent communication skills with the ability to clearly convey complex security concepts to both technical and non-technical audiences.
• Experience ensuring data integrity and safeguarding sensitive employee and organizational information within Workday.
  
  

Primary Location

Remote

Schedule

Full time

Shift

Day (United States of America)

Department

IS Enterprise Business Systems

Employee Status

Regular

FTE

1

Weekly Hours

40

• Expected Starting Pay Range
• Annualized pay may vary based on FTE status $100,526.40 - $130,686.40
  
  

Market Leading Benefits Including*: 

• Medical coverage starting day one of employment. View employee benefits here.
• Competitive retirement plans 
• Tuition reimbursement for continuing education 
• Expansive employee discount programs through our many community partners 
• Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group 
• Physical and mental health wellness programs 
• Relocation assistance available for qualified positions
• Benefits may vary based on FTE Status and Position Type
  
  

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

 Cincinnati Children's Is

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025)
• One of the nation's America’s Most Innovative Companies as noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employer as noted by the National Organization on Disability
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
  
  

 We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive Job Description Provided Upon Request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability