What are the responsibilities and job description for the Development Representative position at Cincinnati Children's Hospital?
JOB RESPONSIBILITIES
Donation Management- Enter CCHMC donations into the donor database consisting of general donations, event donations, direct mail responses, corporate donations, major gifts, estate gifts, gift in kinds, payments on pledges and tribute donations, etc. Set up and create new gift batches. Process credit card and cash donations through donor database. Create tribute accounts and attach appropriate family acknowledgment information. Set up matching gift donations and create matching gift pledge.
Database Maintenance- Maintain biographical constituent records with new information contained through donations, correspondence, and staff members. Identify and correct discrepancies or errors in database to assure data integrity.
Maintain and update constituent records in the Raiser’s Edge database, including name changes, address updates, contact information, and other personal details.
Review and process constituent updates received from various sources, including web forms, returned mail, and internal departmental requests.
Perform data entry and record maintenance to ensure accuracy, consistency, and completeness of constituent information.
Assign and manage constituent codes (e.g., donor type) in accordance with organizational protocols.
Conduct regular data cleanup projects to identify and resolve duplicates, outdated records, or incomplete information.
Monitor returned mail to identify and correct inaccurate details.
Implement data hygiene best practices and contribute to ongoing data quality improvement initiatives.
Document data change processes and protocols , contributing to standard operating procedures for constituent record maintenance.
Follow established data security and privacy policies when handling sensitive constituent information.
Processing- Enter CCHMC donations into the donor database consisting of general donations, event donations, direct mail responses, corporate donations, major gifts, estate gifts, gift in kinds, payments on pledges and tribute donations, etc. Set up and create new gift batches. Process credit card and cash donations through donor database. Create tribute accounts and attach appropriate family acknowledgment information. Set up matching gift donations and create matching gift pledge.
Reporting- Generate constituent, mail lists, and financial reports for development staff. Provide business directors monthly financial donation reports. Perform daily financial gift reports for balancing bank statements with batch entry reports. Generate tax-receipt acknowledgements for all donors. Acknowledge family members of tribute gifts to CCHMC.
JOB QUALIFICATIONS
High school diploma or equivalent
Preferred Qualifications
Experience in Raiser's Edge
Primary Location South Campus
Schedule Full time
Shift Day (United States of America)
Department Development General
Employee Status Regular
FTE 1
Weekly Hours 40
Medical coverage starting day one of employment. View employee benefits here.
Competitive retirement plans
Tuition reimbursement for continuing education
Expansive employee discount programs through our many community partners
Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions
Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
Physical and mental health wellness programs
Relocation assistance available for qualified positions
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2025)
One of the nation's America’s Most Innovative Companies as noted by Fortune
Consistently certified as great place to work
A Leading Disability Employer as noted by the National Organization on Disability
Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
Donation Management- Enter CCHMC donations into the donor database consisting of general donations, event donations, direct mail responses, corporate donations, major gifts, estate gifts, gift in kinds, payments on pledges and tribute donations, etc. Set up and create new gift batches. Process credit card and cash donations through donor database. Create tribute accounts and attach appropriate family acknowledgment information. Set up matching gift donations and create matching gift pledge.
Database Maintenance- Maintain biographical constituent records with new information contained through donations, correspondence, and staff members. Identify and correct discrepancies or errors in database to assure data integrity.
Maintain and update constituent records in the Raiser’s Edge database, including name changes, address updates, contact information, and other personal details.
Review and process constituent updates received from various sources, including web forms, returned mail, and internal departmental requests.
Perform data entry and record maintenance to ensure accuracy, consistency, and completeness of constituent information.
Assign and manage constituent codes (e.g., donor type) in accordance with organizational protocols.
Conduct regular data cleanup projects to identify and resolve duplicates, outdated records, or incomplete information.
Monitor returned mail to identify and correct inaccurate details.
Implement data hygiene best practices and contribute to ongoing data quality improvement initiatives.
Document data change processes and protocols , contributing to standard operating procedures for constituent record maintenance.
Follow established data security and privacy policies when handling sensitive constituent information.
Processing- Enter CCHMC donations into the donor database consisting of general donations, event donations, direct mail responses, corporate donations, major gifts, estate gifts, gift in kinds, payments on pledges and tribute donations, etc. Set up and create new gift batches. Process credit card and cash donations through donor database. Create tribute accounts and attach appropriate family acknowledgment information. Set up matching gift donations and create matching gift pledge.
Reporting- Generate constituent, mail lists, and financial reports for development staff. Provide business directors monthly financial donation reports. Perform daily financial gift reports for balancing bank statements with batch entry reports. Generate tax-receipt acknowledgements for all donors. Acknowledge family members of tribute gifts to CCHMC.
JOB QUALIFICATIONS
High school diploma or equivalent
Preferred Qualifications
Experience in Raiser's Edge
Primary Location South Campus
Schedule Full time
Shift Day (United States of America)
Department Development General
Employee Status Regular
FTE 1
Weekly Hours 40
- Expected Starting Pay Range *Annualized pay may vary based on FTE status $22.18 - $27.73
Medical coverage starting day one of employment. View employee benefits here.
Competitive retirement plans
Tuition reimbursement for continuing education
Expansive employee discount programs through our many community partners
Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions
Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
Physical and mental health wellness programs
Relocation assistance available for qualified positions
- Benefits may vary based on FTE Status and Position Type
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2025)
One of the nation's America’s Most Innovative Companies as noted by Fortune
Consistently certified as great place to work
A Leading Disability Employer as noted by the National Organization on Disability
Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
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