CSA Administrator

CIMCO Refrigeration is looking for a fulltime CSA Administrator.

The CSA Administrator will be responsible for the management and tracking of service contracts which involves accurate coordination between departments and field workers to ensure excellent execution of customer service agreement obligations.

 

• 13 paid holidays
• Vacation and sick pay
• PPE annual allowance for boots and prescription safety glasses
• Work shirts provided by company
• Annual appreciation package
• Early performance evaluation opportunities
• Competitive benefits (medical/ dental/ vision)
• 401k match
• Company paid life insurance and disability
• Employee assistance program
• Career development opportunities

• Daily and weekly tracking of service contract proposals using SAP and Excel
• Ensuring that the scope of work in the service contracts are tracked and planned properly to fulfill the contract obligations
• Creating and maintaining APSM
• Tracking and following up on testing processes (such as calibration certificates, oil samples and vibration analysis)
• Recording and generating monthly reports within the department and to the customers
• Creating job numbers for CSA's Monthly
• Supporting the Industrial / Commercial teams with contract obligations
• Verifying hours and closing out jobs after completion

 

• High school education required; post-secondary education preferred
• Efficient and accurate data entry skills
• Knowledge of SAP or other ERP systems
• Detail-oriented
• Highly organized with strong attention to billing accuracy
• Ability to work independently and as part of a team
• Flexibility to navigate changing business demands

 

 

CIMCO specializes in the engineering, design, manufacture, installation and service of complex thermal building solutions for industrial, process cooling and recreational refrigeration and mechanical systems. For more than 100 years, CIMCO’s leadership and unparalleled research, development and manufacturing programs has put us at the forefront of industry advancements and technological breakthroughs. Our professional engineers, technicians and designers apply innovative state-of-the-art equipment and refrigerants to develop systems that meet even the most complex thermal challenges.

CIMCO is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, CIMCO provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.